Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
68
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Posted by: HuyTP
from OR
Expertise:Expert
Verified Purchase:Yes
I've always loved my Samsung phones and this one is no exception! I bought this phone right before I went on vacation and I was so glad that I did!! My whole family thought that my pictures and videos were amazing!! Everyone commented on the quality of the images.
Performance
5
Written by a customer while visiting Samsung US
Posted by: GMAN
Verified Purchase:Yes
I'm very happy with my Samsung Galaxy S24 Ultra purchase! I bought the 1TB version and look forward to using and keeping this phone for years to come!
Written by a customer while visiting Samsung US
Posted by: Nathan
from Idaho
Expertise:Expert
Verified Purchase:Yes
Odd washed out colors. Not able to adjust it to something acceptable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, October 5, 2024
Your feedback is greatly appreciated, Nathan. We always look forward to hearing from our customers and getting your honest feedback. We noticed you reached out to share your review about the Galaxy S24 Ultra The S24 Ultra's Corning Gorilla Armor reduces reflections and improves visual clarity, even in direct sunlight. Improved Vision Booster enhances contrast and color for a clearly exceptional experience. We noted your concerns regarding the screen. Galaxy phone displays aren't just beautiful; they're smart, too. Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. Our phones also offer the ability to customize the color settings to match your preferences. We recommend adjusting this setting to your liking. From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural. If you choose Vivid, you can adjust the slider to make the display look cooler or warmer. You can also tap Advanced settings to manually adjust the screen's color. Note that some adjustments may not be available if you have the Blue light filter, accessibility color filters, or Adaptive color tone turned on. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JROCK
from California
Expertise:Expert
Verified Purchase:Yes
What a phone it took me a while but I finally made the upgrade from my note 9 thank you samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: H2O or Snow
Verified Purchase:Yes
After years of refusing to join the connected world I decided to go all in, upgraded from the A-12. The S24 Ultra has all the bells and whistles. It's going to take me a month to learn half of what it can do beyond what I think I want from it. The AI(Bixby) is a little limited, I keep asking it how to do something and it doesn't know how to work some of the details of it's own phone, as in how to turn on the S Pen. I'm looking forward to learning about the brave new world ahead in the full phone connected society. Loving it, despite my learning curve - It's all that it is advertised to be with no infrastructure issues, the build quality is solid. I figure I can keep this phone for a very long time.
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Giorgio
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome! I am sooo happy with my purchase! I upgraded from an S20 Ultra and I am very happy with the camera quality and all the other add one the phone has. I have only had my phone for a couple of days and haven't had a chance to use all the features but what I have so far I am enjoying it
Written by a customer while visiting Samsung US
Posted by: Charles
from NC
Expertise:Intermediate
Verified Purchase:Yes
Phone is great, arrived quick. One thing I wish it would do is transfer all of my passwords and things for me. So many of my apps use fingerprints to log into and it's a PITA to get into everything after the change over. Also, all of my bluetooth devices and wifi connections have to be re-established. A real pain in the backside.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, October 7, 2024
Thanks for sharing your experience with the Galaxy S24 Ultra with us, Charles. We understand the transition to a new device can feel time-consuming, especially when it comes to transferring passwords, Bluetooth devices, and Wi-Fi connections. For your passwords, we recommend using Samsung Pass, which securely stores and auto-fills your login credentials using biometrics. Once set up, it can save time by logging you into apps with your fingerprint. You can also use Smart Switch during setup to transfer data, apps, and settings from your old device, but some security measures require manual re-entry of passwords for added protection. For Bluetooth and Wi-Fi connections, these do need to be re-established, but once connected again, they will automatically sync moving forward. If you have any further concerns or need any assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Walker, michigan
Expertise:Intermediate
Verified Purchase:Yes
Fingerprints take more than one time to recognize.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US