Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
68
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Posted by: Giorgio
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome! I am sooo happy with my purchase! I upgraded from an S20 Ultra and I am very happy with the camera quality and all the other add one the phone has. I have only had my phone for a couple of days and haven't had a chance to use all the features but what I have so far I am enjoying it
Written by a customer while visiting Samsung US
Posted by: H2O or Snow
Verified Purchase:Yes
After years of refusing to join the connected world I decided to go all in, upgraded from the A-12. The S24 Ultra has all the bells and whistles. It's going to take me a month to learn half of what it can do beyond what I think I want from it. The AI(Bixby) is a little limited, I keep asking it how to do something and it doesn't know how to work some of the details of it's own phone, as in how to turn on the S Pen. I'm looking forward to learning about the brave new world ahead in the full phone connected society. Loving it, despite my learning curve - It's all that it is advertised to be with no infrastructure issues, the build quality is solid. I figure I can keep this phone for a very long time.
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: JROCK
from California
Expertise:Expert
Verified Purchase:Yes
What a phone it took me a while but I finally made the upgrade from my note 9 thank you samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nathan
from Idaho
Expertise:Expert
Verified Purchase:Yes
Odd washed out colors. Not able to adjust it to something acceptable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, October 5, 2024
Your feedback is greatly appreciated, Nathan. We always look forward to hearing from our customers and getting your honest feedback. We noticed you reached out to share your review about the Galaxy S24 Ultra The S24 Ultra's Corning Gorilla Armor reduces reflections and improves visual clarity, even in direct sunlight. Improved Vision Booster enhances contrast and color for a clearly exceptional experience. We noted your concerns regarding the screen. Galaxy phone displays aren't just beautiful; they're smart, too. Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. Our phones also offer the ability to customize the color settings to match your preferences. We recommend adjusting this setting to your liking. From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural. If you choose Vivid, you can adjust the slider to make the display look cooler or warmer. You can also tap Advanced settings to manually adjust the screen's color. Note that some adjustments may not be available if you have the Blue light filter, accessibility color filters, or Adaptive color tone turned on. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: GMAN
Verified Purchase:Yes
I'm very happy with my Samsung Galaxy S24 Ultra purchase! I bought the 1TB version and look forward to using and keeping this phone for years to come!
Written by a customer while visiting Samsung US
Posted by: HuyTP
from OR
Expertise:Expert
Verified Purchase:Yes
I've always loved my Samsung phones and this one is no exception! I bought this phone right before I went on vacation and I was so glad that I did!! My whole family thought that my pictures and videos were amazing!! Everyone commented on the quality of the images.
Performance
5
Written by a customer while visiting Samsung US
Posted by: Aly222
from Columbia, Maryland
Expertise:Expert
Verified Purchase:Yes
Lovely phone and the battery lasts a really long time after charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeremy
Verified Purchase:Yes
not much different from my s22 ultra. i should have waited for the 25
Response from Samsung USBy R&R Team, October 3, 2024
Thanks for reaching out, Jeremy. We really appreciated your candidness while providing us with your feedback on the Galaxy S24 Ultra. The Galaxy S24 series offers an exceptional user experience, with AI technology enhancing nearly every aspect of the device. From enabling barrier-free communication with intelligent text and call translations to maximizing creative freedom with Galaxy’s ProVisual Engine, the Galaxy S24 series sets a new standard for mobile technology. Featuring a titanium frame hardware and AI-packed software that combine to deliver an unparalleled user experience. The S24 Ultra represents a significant leap forward compared to its predecessor, offering advanced features and capabilities that cater to the needs of modern smartphone users. One of the most notable improvements is the Quad Tele camera system on the Galaxy S24 Ultra, which allows users to capture clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom, providing users with greater flexibility and precision when capturing moments. Also, the Galaxy S24 Ultra’s ProVisual Engine empowers users to unleash their creativity, offering advanced tools and features that redefine the boundaries of mobile photography and videography. Whether it's capturing stunning landscape shots or recording high-quality videos, the Galaxy S24 Ultra sets a new standard for mobile imaging. Overall, the Galaxy S24 Ultra represents a significant advancement in mobile technology, offering a plethora of features and capabilities that cater to the diverse needs of today's smartphone users. With its cutting-edge hardware, AI-powered software, and advanced camera system, the Galaxy S24 Ultra redefines what users can expect from a premium smartphone experience. Again, we appreciate you taking the time to share your thoughts with us. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US