Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Average customer rating
4.6 out of 5
4.6
(86 Reviews)
Open Ratings Snapshot
Rating breakdown 86 reviews
5 Stars
68
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
95%of customers recommend this product. 
(
56 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Everything I need on a daily basis
on October 14, 2024
Posted by: AHast
from LA, CA
Expertise:Expert
Verified Purchase:Yes
I love this phone like I loved the predecessor I used before (S22) all the way back to the beginning of the Note series (when the original Galaxy Note Edge had actually two separate screens side by side). Excellent cameras and more than enough processing power for all everyday tasks. Also a great screen that can be set to look like the previous warm colored ones. This phone has everything I need on a daily basis. Looking forward to the next version.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good!!!
on October 13, 2024
Posted by: Shayane
Verified Purchase:Yes
loveeee it! I made some great videos from the concert that I went. Really good! I had a Note 20 Ultra since 2020 (which is in a really good condition) and now I changed for this one, super worth it! Battery last so long too!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth buying it!!
on October 10, 2024
Posted by: Anonymous
from Illinois, USA
Verified Purchase:Yes
Absolutely love my new new Galaxy 24 Ultra! It has very cool features! Camera is awesome!
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Powerhouse: S24 Ultra 1TB Mastery
on October 8, 2024
Posted by: Dawn
from Washington DC
Expertise:Expert
Verified Purchase:Yes
I love my S24 Ultra 1TB phone. It is an absolute powerhouse! With a massive storage, stunning display, and top-tier performance, from capturing ultra-crisp photos to handling the most demanding tasks with ease. It’s definitely a phone that keeps me ahead of the curve!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
almost returned
on October 8, 2024
Posted by: dissapointed
Verified Purchase:Yes
Slipping, wish my galaxy 10 still worked. big and heavy
Response from Samsung USBy R&R TeamOctober 8, 2024
Thank you for sharing your honest feedback about the Galaxy S24 Ultra with us. We are committed to providing the best possible experience for our customers. The Galaxy S24 Ultra features a new titanium exterior, with a durable shield of titanium built into the frame and a 6.8" flat display. It also has improved scratch resistance with Corning Gorilla Armor. Additionally, the Galaxy S24 Ultra is IP68 water and dust-resistant, making it suitable for any adventure, including encounters with puddles. We value your feedback on the S24 Ultra and look forward to hearing more from you in the future. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s24 ultra 1Tb.
on October 8, 2024
Posted by: Ralph
from White Plains NY
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy s24 ultra is the best phone in the market
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fingerprint problem
on October 7, 2024
Posted by: Anonymous
from Walker, michigan
Expertise:Intermediate
Verified Purchase:Yes
Fingerprints take more than one time to recognize.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung data transfer needs work
on October 7, 2024
Posted by: Charles
from NC
Expertise:Intermediate
Verified Purchase:Yes
Phone is great, arrived quick. One thing I wish it would do is transfer all of my passwords and things for me. So many of my apps use fingerprints to log into and it's a PITA to get into everything after the change over. Also, all of my bluetooth devices and wifi connections have to be re-established. A real pain in the backside.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamOctober 7, 2024
Thanks for sharing your experience with the Galaxy S24 Ultra with us, Charles. We understand the transition to a new device can feel time-consuming, especially when it comes to transferring passwords, Bluetooth devices, and Wi-Fi connections. For your passwords, we recommend using Samsung Pass, which securely stores and auto-fills your login credentials using biometrics. Once set up, it can save time by logging you into apps with your fingerprint. You can also use Smart Switch during setup to transfer data, apps, and settings from your old device, but some security measures require manual re-entry of passwords for added protection. For Bluetooth and Wi-Fi connections, these do need to be re-established, but once connected again, they will automatically sync moving forward. If you have any further concerns or need any assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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