Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
68
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Blue
Posted by: Ralph
from White Plains NY
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy s24 ultra is the best phone in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: dissapointed
Verified Purchase:Yes
Slipping, wish my galaxy 10 still worked. big and heavy
Response from Samsung USBy R&R Team, October 8, 2024
Thank you for sharing your honest feedback about the Galaxy S24 Ultra with us. We are committed to providing the best possible experience for our customers. The Galaxy S24 Ultra features a new titanium exterior, with a durable shield of titanium built into the frame and a 6.8" flat display. It also has improved scratch resistance with Corning Gorilla Armor. Additionally, the Galaxy S24 Ultra is IP68 water and dust-resistant, making it suitable for any adventure, including encounters with puddles. We value your feedback on the S24 Ultra and look forward to hearing more from you in the future. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse: S24 Ultra 1TB Mastery
on October 8, 2024
Posted by: Dawn
from Washington DC
Expertise:Expert
Verified Purchase:Yes
I love my S24 Ultra 1TB phone. It is an absolute powerhouse! With a massive storage, stunning display, and top-tier performance, from capturing ultra-crisp photos to handling the most demanding tasks with ease. It’s definitely a phone that keeps me ahead of the curve!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Illinois, USA
Verified Purchase:Yes
Absolutely love my new new Galaxy 24 Ultra! It has very cool features! Camera is awesome!
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shayane
Verified Purchase:Yes
loveeee it! I made some great videos from the concert that I went. Really good! I had a Note 20 Ultra since 2020 (which is in a really good condition) and now I changed for this one, super worth it! Battery last so long too!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AHast
from LA, CA
Expertise:Expert
Verified Purchase:Yes
I love this phone like I loved the predecessor I used before (S22) all the way back to the beginning of the Note series (when the original Galaxy Note Edge had actually two separate screens side by side). Excellent cameras and more than enough processing power for all everyday tasks. Also a great screen that can be set to look like the previous warm colored ones. This phone has everything I need on a daily basis. Looking forward to the next version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Service, Great Phone, will buy from again
on October 15, 2024
Posted by: Rizingfire
from Pembroke, New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Great service, great phone. Easy process even for trade in
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Boston, Massachusetts
Expertise:Expert
Verified Purchase:Yes
I have been a Samsung fan for the past 8 years. I can not believe that i bought the s24 ultra that has no usb charge cable .... Samsung is going down . this is maybe my last Samsung phone
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, October 16, 2024
We appreciate you taking the time to share your experience with the Galaxy S24 Ultra with us, Tuan. It's always our goal to ensure that our customers have the best experience possible when using our devices. We hate to hear that you may be missing your charging cable. It's important to note that the Galaxy S24 Ultra comes with the S24 Ultra itself, an ejection pin, and a data cable for charging your device. We recommend reaching out to us at Samsung Care so that we can look into what can be done to get this matter resolved. Our team is dedicated to providing excellent customer service and will work to address your concerns. Your feedback is important to us, and we want to ensure that you are completely satisfied with your Galaxy S24 Ultra experience. Please feel free to contact us at your earliest convenience so that we can assist you further. We look forward to hearing back from you and resolving this to your satisfaction. -Kelvin
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Written by a customer while visiting Samsung US