Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Mint
Average customer rating
4.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
30
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Mint
Posted by: Lexi
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The phone has plenty of space, was easy to set up, isn't slow, and has a good camera! This was an amazing upgrade from my last photo. Even with a case, I can call someone and they can still hear me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JPSIQUITTE
from Florida, FL
Expertise:Expert
Verified Purchase:Yes
For the time I left Samsung family, i like the experience I'm having now
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Claudia
Verified Purchase:Yes
I'm a Samsung addict and everyone around me know this. I love samsung but the battery for this particular one doesn't last per what I've experienced so far. The battery runs too fast and I'm even considering reporting this for support or replacement. My S24 ultra is excellent. But this S23FE, I'm not sure.
Response from Samsung USBy R&R Team, September 12, 2024
It's wonderful to hear from you, Claudia. We are grateful for your loyalty as a Samsung customer and truly value your feedback as we strive to make continuous improvements. We noticed that you reached out to share your review of the Galaxy S23 FE. The S23 FE boasts a powerful processor that can handle live streaming, video editing, and social content creation with ease. Additionally, it features a long-lasting battery that provides reliable performance. You can enjoy up to 21 hours of video playback and up to 66 hours of audio playback. We are sorry to hear that you have been experiencing a shortened battery life on your S23 FE. Samsung Galaxy phones and tablets are equipped with settings and features designed to monitor and optimize battery performance. You can utilize power-saving modes and keep tabs on battery usage to maximize the battery life of your device. For more information on optimizing your phone's battery life, please click the links provided. If this continues to be your experience, please reach out to us at Samsung Support for additional support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cassie
from Denver, Colorado
Expertise:Intermediate
Verified Purchase:Yes
The phone is a bit big for my tastes. But it runs beautifully, I have had no real issues with apps or anything.
I would recommend this to a friend!
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kenny
from Welch, WV
Expertise:Intermediate
Verified Purchase:Yes
Love it. Has all the latest fearures and emojis. Very fluid operation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Nice phone with lots of memory this time around. It didn't have an extra memory slot for extra files so I ordered a phone with lots of memory. Quite fast and the pictures are darn good. This phone came with a voicemail app built in. My last samsung phone did not have one and that was an immense pain.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Written by a customer while visiting Samsung US
Posted by: Nance
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Good phone, enough storage space, battery life is great, so far so good happy with the storage and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rico
from Austin, TX
Verified Purchase:Yes
I like this phone a lot. It really doesn't feel much different from the s20 that I had before, but it's much more durable.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US