Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Red
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
56
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
58 out of
62)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Red
Customer Rating
5
I'm so happy!
on March 16, 2023
Posted by: Dacovale
from Norman, Ok
Expertise:Intermediate
I love my S23 ultra! I had the S22 but dropped it. The insurance sent me the Z Fold4 and I hated it. It was to heavy and bulky. So when the S23 came out I traded in the Z Fold4 and I'm so glad I did. It's an awesome phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 25, 2023
Posted by: Znica
from New York
Expertise:Beginner
Love the camera the most. It's fast and clear. This was worth the buy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Larger, cleaner screen to view photos.
on March 25, 2023
Posted by: Missy
from Texas
I've had it approx one month. I need to use more characters to post a review? Ridiculous.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Phone with amazing features
on March 27, 2023
Posted by: Hyperkat04
from Nevada
Expertise:Intermediate
I bought this phone 2 weeks ago and so far I love everything about it. Long lasting battery the phone display is out of this world. Better than I expected. The camera is so amazing, eveytime I take videos and pictures I am still amaze on how sharp and clear the images and videos. Love the color lavander too. I would definetly recommed this phone to anyone who wants to upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
1 TB storage but over priced and cumbersome to use
on March 28, 2023
Posted by: Anniegirl
from Portland, OR
Expertise:Expert
I received this pre-order a month ago and was satisfied with it's look and feel. It does take amazing photos - and the 1 terabyte storage is nice. What is frustrating about this phone is to trying to 1: turn it off. It is awkward and hard. 2. Screenshots are also awkward and hard to do. Why both the volume and power buttons are on the same side - I don't know. It is frustrating and I very much dislike that. Had my S 10 Ultra Plus not been damaged beyond use, I would go back to that in a heartbeat and figure out how to add extra storage on it.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
2
Value
2
Response from Samsung USBy Debra, Social & Commerce, March 30, 2023
Hi there Anniegirl, thank you for finding the free time in your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that you can use the palm swipe to capture a screenshot on your Galaxy S23 Ultra? It allows you to capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. For your convenience I have included a link below containing your user manual so that you can become more familiar with the settings of your new phone. To turn your phone off, press and holding the Side and Volume Down keys at the same time, and then confirm that you would like to power off your device. The buttons are positioned on the same side of the device for your easy access. If you would like any further assistance, please feel free to reach out to Samsung Support when you have some free time. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra
on March 28, 2023
Posted by: serphens
from Bethlehem, Pa.
In the month that I have this phone, it has provided exceptional coverage. And I'm still learning all of its added features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Northern Lights!!!
on April 1, 2023
Posted by: Di D2
from Fairbanks, AK
The night mode is amazing! Without any setup, I got better pictures from my S23 Ultra than my husband and his fancy camera!
Thank you, Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 6, 2023
Posted by: MrAnderson
from Dallas
Expertise:Beginner
I bought this baby blue s23 t1 love this phone way then my old Apple 12 max …
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US