Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Red
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
56
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
58 out of
62)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Red
Customer Rating
1
No external recording. No headphone/mic jack
on May 14, 2023
Posted by: GeeBee
from Philadelphia
Expertise:Expert
I bought this very expensive phone. 1TB. No headphones or mic jack for external recording. A bad move for youtube or media guys. Just the USB-C port. Nothing works. Reading in forums and watching vids on how EVERYONE is disgusted about this. SAMSUNG, FIX THIS OR YOU LOST MY BUSINESS FOREVER. Thank you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 17, 2023
Hi GeeBee, we appreciate you reaching out to us with your feedback on your Samsung Galaxy S23 Ultra. We completely understand how important a microphone and headphones are for content creating. While there is no longer a dedicated headphone jack you can use the USB-C charging port with an adapter to plug your headphones or microphone directly in to your device. We appreciate you being a Samsung customer, and we have attached a link to the Samsung Support Team should you need any further assistance with your device. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Money I've Ever Spent!!!!
on June 5, 2023
Posted by: DevinP
from Youngstown, OH
Expertise:Expert
This is the first device that's been able to convince me to upgrade from my Note 9 512GB up to the S23 Ultra 1TB. It takes extraordinary pictures and beats all the competition with ease when it comes to zooming in at a long distance, in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Note ascendant finally
on June 13, 2023
Posted by: NoteLover4ever
from Washington, DC
Expertise:Expert
Fast capable device, bigger battery. Been holding out since Note series ended for a real equal, this is as close as it gets. Still no SD card slot, but I got the 1TB version so it suffices. Great cameras, processors, internal S pen (yaay again) and design!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible experience
on May 31, 2023
Posted by: Al Z
from NJ
Expertise:Expert
I have returned this phone. Very hard to use. Not user friendly at all!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 2, 2023
Hey Al Z, we appreciate your feedback on your Samsung Galaxy S23 Ultra. It's understandable that with every new device and especially if you happen to be working with a new operating system there can be a bit of a learning curve. We do have available and linked below for convenience the full product manual and the Samsung Support Team. The Samsung Support Team can answer any questions and walk you through any steps to help you get your device aligned to best suit your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Proficient King 👑
on March 2, 2023
Posted by: Cuzin Eddie
from Utah
Expertise:Intermediate
I love this phone. I am a total Apple Fan Boy but I secret love for Samsung and Android. This phone can do so much more and I'm much much more proficient on this than I am my iphone 14 Pro Max. Now with the increased battery life and the over all power of the Snapdragon this thing is a BEAST! LOVE IT!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra too the moon
on March 2, 2023
Posted by: Dancindave
Expertise:Intermediate
This phone rocks! As advertised snappy performance smooth display awesome camera it's in a class of its own. S23 Ultra too the moon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on March 3, 2023
Posted by: sinned
from Queen's Village, NY
Expertise:Intermediate
Everything wonderful you saw on YouTube is true. From the camera to the resolution to the battery life etc. Etc. Worth the money spent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of all
on March 4, 2023
Posted by: Elitte Auto
from Washington DC
Expertise:Expert
Happy Happy phone Happy Happy owner in all area of the phone heaven
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US