Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Coralred
Average customer rating
4.1 out of 5
4.1
(121 Reviews)
Open Ratings Snapshot
Rating breakdown 121 reviews
5 Stars
80
4 Stars
13
3 Stars
8
2 Stars
5
1 Star
15
92%of customers recommend this product. 
(
67 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Coralred
Customer Rating
4 out of 5
4
A great Phone mostly
on October 22, 2025
Posted by: BCEO
Great phone with lots of features. Camera is great! Battery is long lasting. Learning how to use it better every day.
Only complaint voice recognition with text messages! My S21 worked great but on this phone for some reason it randomly puts in incorrect punctuation all through the text. Every voice message requires effort to reformat and correct every time no matter how small the sentence. I've googled over and over but have found nothing to improve it.
Response from Samsung USBy R&R Team, October 22, 2025
Hi there BCEO, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the capabilities and features of your device. We have shared a link to the Samsung Support Team to assist you with the voice to text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25
on October 19, 2025
Posted by: Arsh
from Oklahoma
Expertise:Intermediate
Good. . . . .
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Arsh, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear how pleased you are with the usage of your device, and finding it good for all of your needs. We have shared links to a few resources to help you discover additional features, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its okay but lacks some of past perks
on October 19, 2025
Posted by: Panda
Expertise:Beginner
Verified Purchase:Yes
I'm still trying to get use to the s25 but sometimes i feel like its a downgrade from my s10. I lost my external memory, headphone jack and even some of my accounts that i was not able to transfer over and not realize it till it was too late. I do like how nicely it holds a charge but we'll see in the long run.
Features
4 out of 5
4
Response from Samsung USBy R&R Team, October 21, 2025
Hey Panda, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the usage of your device. If you are wanting to use wired headphones with your device you are still able to do so with the usage of a USB-C to headphone jack adapter plugged in to your charging port. If you are finding the storage to be insufficient for your needs, you can use cloud based storage expansion to keep all of your important media with you, and have access across any additional devices within your ecosystem. We have shared a link to the Samsung Support Team if you have any questions about these features, or any additional aspects of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade from Pixel 8!
on October 16, 2025
Posted by: Coop
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Love my phone, big upgrade from my Pixel 8! Its faster, smoother, lighter, more consistant, and similar battery. Camera software is the ONLY area the Pixel is better but with some tweaks you can make the S25 almost pixel level on pictures. I was nervous to go from Pixel to Galaxy but its been great! Dont underestimate the "more consistent", things always take the same amount of time, app opens in a second etc while the pixel sometimes its 1 second, sometimes its 10+ and frustrating. No frustrations on Galaxy yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi Coop, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that youa re finding this device to be smooth, fast, reliable, and to have a battery that can last all day with you. We have provided a link to an article to help you with the different camera settings and features of your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Meets expectations
on October 15, 2025
Posted by: Momlife
from Norfolk, VA
Expertise:Intermediate
Verified Purchase:Yes
Needed a new phone. serves its purpose. No complaints.
I always buy unlocked phone as these ATT/Verizon don't perform very well overseas even when unlocked by carrier. I travel a lot and need to be able to change out the sim card when necessary.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25
on October 9, 2025
Posted by: Junior
Verified Purchase:Yes
It's great it always has been keep up the good work samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I got faked out by goons, said,Cremate,is paid!
on October 1, 2025
Posted by: CandyGram
The monitor i used in the Nursing Home x 6 weeks worked fast & dissiminated the Shopify Jimmy Buffet albums, with good sound. We JAMMED DURING THE NURSES LUNCHES.▪︎☆★♡♧◇◆
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung android phones are amazing. S25 included
on September 27, 2025
Posted by: tillywickler
from CO
Expertise:Expert
Verified Purchase:Yes
Nice phone to get me out of the stone age Galaxy Note 10+. I do miss the stylus and other features and have been interested in the other styles, such as fold and flip, but long time Samsung phone consumer, and android. Android since HTC first Andros phones, samsung since the note 2,3,4,5,8, and 10+. Will be upgrading to samsung galaxy s25 ultra when available.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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