Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Coralred
Average customer rating
4.1 out of 5
4.1
(121 Reviews)
Open Ratings Snapshot
Rating breakdown 121 reviews
5 Stars
80
4 Stars
13
3 Stars
8
2 Stars
5
1 Star
15
92%of customers recommend this product. 
(
67 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Coralred
Customer Rating
5 out of 5
5
Nice upgrade
on January 3, 2026
Posted by: Anonymous
from Alaska
Expertise:Expert
Verified Purchase:Yes
Upgraded from an S23 and I'm very happy. The S25 is very responsive, slightly thinner and lighter which is good for me. The screen is crisp, clear, images load quickly. Overall a positive upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 12, 2026
Hi Rebecca, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how pleased you are with the responsiveness, lighter design, and appearance of your device. We have provided links to resources to help you discover all of the enhanced features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I’m happy with the new graphics and I’m glad yeah!
on January 1, 2026
Posted by: Wilz
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
I’m happy with the new graphics and I’m glad yeah!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 2, 2026
Hi Wilz, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the enhanced graphics and appearance of your device. We have shared resources to help you with additional features, aligning the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone at a great price.
on January 1, 2026
Posted by: Ana BM
Expertise:Intermediate
Verified Purchase:Yes
The phone is comfortable, fast, and the photo quality is exceptional.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2026
Hello Ana BM, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying the enhanced speed and camera quality of your new device, and that you are finding it comfortable in your hand for prolonged usage. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good...
on December 30, 2025
Posted by: Yeets
from Woodsboro, MD
Expertise:Intermediate
Verified Purchase:Yes
Hope it keeps going well and does not disappoint like the A54 I purchased last year...
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 31, 2025
Hello Yeets, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you have been with the inital setup and usage of your device. We have shared a link below to the Samsung Support Team to assist you if you do experience any thing out of the ordinary or have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
She loved it!!!
on December 29, 2025
Posted by: Rosalia
from Midland, Texas
Expertise:Intermediate
Verified Purchase:Yes
I purchased this phone for my daughter as a Christmas gift and she is loving it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade
on December 25, 2025
Posted by: Brandi
from Macon, IL
Expertise:Expert
Verified Purchase:Yes
This was an upgrade for my daughter and she loves the color!
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 23, 2025
Posted by: TCat
from San Francisco, CA
Verified Purchase:Yes
This is my 3rd Samsung Galaxy phone; my last phone was a S10 which I had for 6 years & was still working fine. But I decided to upgrade. I am still learning how to take advantage of all its features and so far, very happy with it! Glad I made the jump :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25
on December 23, 2025
Posted by: Samsung device owner
from Fort Lauderdale
Expertise:Expert
Verified Purchase:Yes
I chose this model because I wanted a smaller phone. This is very light and easy to use. Along with having a small phone, the battery is also small.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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