Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Pinkgold
Average customer rating
4.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
78
4 Stars
13
3 Stars
8
2 Stars
5
1 Star
12
92%of customers recommend this product.
(
65 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB S931U Unlocked - Pinkgold
Posted by: SM Bay Area
from San Francisco Bay Area
Expertise:Intermediate
Verified Purchase:Yes
I needed to replace my 7 years old Samsung phone and this Galaxy S25 base model worked very well for me. Good screen quality, pictures, general management.
I would recommend this to a friend!
Features
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los angeles, Ca
Expertise:Intermediate
Verified Purchase:Yes
Good screen quality, camera is good but good be a clearer in darker areas
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are so pleased with the usage of your device, and enjoying the enhance features and capabilities of your camera and display. Please, reach out to us again in the future if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fun
on August 5, 2025
Posted by: Anonymous
This phone had me tripping I thought what is this it's not the same astheticly but once it starts to grow on you it is a good phone great as a matter of truth
Written by a customer while visiting Samsung US
Posted by: tfauves
Verified Purchase:Yes
My least favorite Galaxy device so far. Normally I'm very excited for a new device but this one feels like a downgrade and I'm come from a Note 10. I will say the screen is nice and bright on the S25 but the new UI is blah and the so called AI features are lame and mostly a marketing thing. The camera pro mode is the only saving grace for taking images that are not washed out or over processed. If I was to do it over again I would purchased an old Note 10 from a reseller.
Response from Samsung USBy R&R Team, August 7, 2025
Hi Tfauves, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We know that new devices can take time to discover the full capabilties, integrate them in to your usage, and align the settings to your preferences. We have provided a link to the complete manual for your device, and to the Samsung Support Team to assist you with the discovery of your device, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Samsung User
from Barcelona Spain
Expertise:Expert
Verified Purchase:Yes
I love Samsung for many reasons but on top are their great products and easy, simple ordering and trade in process. Can't be beat!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert O
from Illinois
Verified Purchase:Yes
I love my new Samsung Galaxy S25. It's faster, has more storage, and the battery lasts longer than my previous Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size, performance and many more. Samsung❤
on August 9, 2025
Posted by: Androider
Expertise:Expert
Exactly the size I need! Love the new S25 but wish Samsung would have it in regular black color(not blueblack or anything blueish).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from St. Louis
Expertise:Intermediate
Verified Purchase:Yes
Phone run fast and smooth and everything works perfectly and it supports my WiFi 7 AP.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US