Customer reviews from softsoap.com
Softsoap - Antibacterial Hands Soap, 11.3 fl oz (US04206A) - Yellow
Average customer rating
4.1
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
409
4 Stars
83
3 Stars
10
2 Stars
14
1 Star
99
64%of customers recommend this product.
(
174 out of
274)
Customer Reviews for Softsoap - Antibacterial Hands Soap, 11.3 fl oz (US04206A) - Yellow
Customer Rating
1
Loved the old; hate the new kitchen lemon.
on July 10, 2017
Posted by: CatWarmer
from San Diego CA
I loved the old formula, both the look of the packaging (the yellow went beautifully with my kitchen decor) and the effectiveness of the product itself. The new looks very odd (some sort of cloudy white substance along with the yellow) and does not lather. I hate using it and will probably throw it out. I will see if I can find a different company's product that will give me the same satisfaction as SoftSoap's discontinued product. Please please please bring it back!!!!!
Cons: Poor Lather
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
Thanks for writing your review and letting us know you weren't happy with the new Softsoap Kitchen Fresh Hands formulation. We want to speak with you about your experience, so please call us at 1-800-255-7552 at your earliest convenience. We hope to connect with you soon.
Written by a customer while visiting softsoap.com
Customer Rating
1
I want the old Kitchen Fresh Hands back
on May 1, 2017
Posted by: Fred
from Texas
Why would you discontinue the previous Kitchen Fresh Hands product? I bought it specifically because it was NOT antibacterial. Antimicrobials have been shown to be ineffective in hand soaps and likely contribute to the already out of control antibiotic resistance problems we are currently dealing with. I don't want antibiotics in my hand soap, and I definitely do not want them in my kitchen. Not happy. Will look elsewhere for appropriate hand soap for kitchen use.
Cons: Antibacterial
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We have recently updated the formulation of our Softsoap Kitchen Fresh Hands Liquid Hand Soap. We will let our brand team know that you preferred our non-antibacterial formula. Perhaps you would be interested in trying our Softsoap Kitchen Citrus Bliss Foaming Hand Soap which is a non-antibacterial formula. You can learn more about this product here: http://www.softsoap.com/hand-soap/citrus-soap-foaming If we can be of further assistance, please feel to reach out to us at 1-800-255-7552.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible change in soap
on July 13, 2017
Posted by: Doug
from Millsboro DE
So thin you cant get enough to wash your hands , seems this is a newer version of kitchen hand soap. Worst product ever .... Cant clean old soap off of hands ,now.....Booooooooooo
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We're sorry to hear about your experience with our new formula and would like to help. Please contact us by calling 1-800-255-7552. We're ready and waiting to hear from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Do not buy this
on September 26, 2017
Posted by: needsofthands
from Philadelphia, pa
This new product is horrible. Go back to the old formula. I had purchased the old refills on a regular basis. Bought the new formula once and never finished the bottle. I added it to a built in soap dispenser in my kitchen: believe what they say, it cannot be mixed with other soaps. Not sure why, but I could hardly pump any soap and what did come out was very watery. Do not buy this.
Cons: Poor Lather, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We're sorry to hear about your experience with our Softsoap Kitchen Fresh Hands Antibacterial Liquid Hand Soap. Since the formulas of these products are slightly different and unique, we are not able to recommend the mixing of the products as undesirable results can occur, as you described. Please give us a call at 1-800-255-7552 or email us at Consumer_HelpNA@colpal.com so we can take care of this for you. Please mention reference number 084609922A in your communication. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
- Bring Back The Original Formula
on May 4, 2017
Posted by: K
from Arizona
Verified Purchase:No
Have used the old version for years new one has methylchloroisothiazolinone and methylisothiazolinone highly allergic google them and see the damage caused
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We appreciate your loyalty over the years and are sorry to hear about your concern with our new formulation. We'd like to speak with you directly so we can find out more about your experience. Please call us at your earliest convenience at 1-800-255-7552. We hope to speak with you soon.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula sucks and is ineffective!!!!
on June 4, 2017
Posted by: Former Customer
from Northern California
I would give it ZERO stars if I could. The old formula was great. This new formula sucks. Why mess with a good thing? If it ain't broke, don't fix it. As a result of changing the formula on this soap, we will no longer be buying it. Hopefully they come to their senses and return to the original formula... until then, we'll be buying something else.
Cons: Poor Lather
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We're sorry to hear our new formula did not meet your expectations. We'd like to speak with you directly to gather some additional details and help resolve this with you. Please give us a call at 1-800-255-7552 at your earliest convenience. Thank you for your feedback and we hope to hear from you soon.
Written by a customer while visiting softsoap.com
Customer Rating
1
The old product was so much better. The new product is not.
on March 30, 2018
Posted by: Beckey
from Bend, Oregon
Verified Purchase:No
The old formula was way better than the new formula. The old formula cut through dirt, smells, etc. The new formula doesn't clean hands well at all.
Cons: Poor Lather
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We appreciate your feedback and are sorry to hear the new formula did not clean as well as the previous formula. We would like the opportunity to make this right for you. Please contact us by calling 1-800-255-7552 or email us at Consumer_HelpNA@colpal.com and use reference number 098958778A. We hope to speak with you soon.
Written by a customer while visiting softsoap.com
Customer Rating
1
What Were You Thinking?!
on August 31, 2017
Posted by: Frustrated Consumer
from North Alabama
Verified Purchase:No
I LOVED the original product! So did EVERYONE I know. This new antibacterial version is awful. Feels weird, doesn't eliminate the odors like the original, & dries your hands out. BRING BACK THE ORIGINAL! NOW, PLEASE!
Pros: ZERO pros for this product
Cons: Dries Skin, This product isn't even close to the original!, Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, April 20, 2022
We're so sorry that you had that experience and want to help. Won't you please call us at 1-800-255-7552 so we can resolve this for you? Thanks and we really hope to hear from you. Please mention Reference number 083026471A so we can pull up this information. We hope to hear from you soon.
Written by a customer while visiting softsoap.com