Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A12 32GB(Unlocked) - Black
Average customer rating
4.3
(496 Reviews)
Rating breakdown 496 reviews
5 Stars
270
4 Stars
147
3 Stars
58
2 Stars
5
1 Star
16
77%of customers recommend this product.
(
34 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A12 32GB(Unlocked) - Black
Customer Rating
5
Easy to use
on October 10, 2022
Posted by: Femi
Expertise:Intermediate
[This review was collected as part of a promotion.] It is a good phone for a beginner because you can really understand everything and it is easy to use
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed, Very sexy and it operates smooth.
on October 11, 2022
Posted by: BigGame
from Harlem, MT
[This review was collected as part of a promotion.] Ive been on it since i got it. Its a very nice device given the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality
on October 15, 2022
Posted by: Beackie
from Los Angeles, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this one this year and I use quietly well.
The screen is kinda ok for me and Samsung quality is good for me.
The screen is kinda ok for me and Samsung quality is good for me.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everythi g about this phone ...............
on October 28, 2022
Posted by: Ashbdulay
from Tulare county porterville ca
Expertise:Expert
[This review was collected as part of a promotion.] I love it .............................................................................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast Searching and Fun Photography
on November 29, 2022
Posted by: NotNefertiti29
from Billings, MT
[This review was collected as part of a promotion.] Quite different from the 2 other brands of phones I've bought, Samsung's A12 is zippy fast when I'm doing a bit of research. I do love the photo tricks I can do with it the best, though. I'm learning all the time!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its a good phone
on December 2, 2022
Posted by: Kat82
from South carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] It's does what a phone needs to do it has some nice features
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on December 5, 2022
Posted by: alexican
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone new January 2022 unfortunately this phone didn't last me through the year. The camera was fine, the storage was good (but I purchased a 65gb SD card to add more space for photos), but the phone broke on my twice the same way. I would have given this phone 4 stars but due to the fact that it didn't even last me a year compared to my previous phone which lasted me about 5 years, I can't say that it worked for what I needed. I did not use a super sturdy case, but this phone's LCD display was destroyed when I dropped it from a relatively low height. The screen flashed in all sorts of colors and I could no longer use it, the speaker also stopped working. I replaced the screen and it broke again the same way weeks later. Prior to breaking, the phone itself worked fine, but I did not like that the phone did not come with the option to use a different keyboard (only the Samsung keyboard) and the phone's auto-correct was unhelpful because it would change my correctly spelled words. If the phone was sturdier, and more minor customization options were available it would have been great. I'm not picky with phones, I prefer Android, but it just sucks how much I spent on a phone that was so fragile! The phone I used previously really took a beating, and the only reason I stopped using it is because cosmetically it was falling apart, but the system itself still worked! It would be nice if products weren't designed to break so easily.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 9, 2022
Hello Alexican, thank you for taking the time to review your Samsung Galaxy A12. We aim to improve on the functionality and design of our products and remain innovative, so we appreciate your feedback. We never desire for our customers to have anything less than an ideal experience using our devices. Did you know that you can add additional protection to eligible Samsung devices with Samsung Care+? We offer over 700 authorized repair locations nationwide for those unforeseen situations in life like breaking your screen, spilling your beverage on your device, losing it, and even for theft. Please feel free to reach out to Samsung Support if you need further assistance or would like to provide additional feedback. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing for the price
on December 5, 2022
Posted by: LocYami
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] This product runs insanely well for the price, I’ve had it for about a year now and it’s been running just fine and the performance is good. I would really recommend the A12 if you’re on a budget. Because of how insanely well it is and made.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US