Hi Mag123, thanks for taking the opportunity to share your thoughts with us about your Samsung Galaxy A12. We appreciate your feedback as we strive to be innovative while improving on the functionality and design of our product line. We never want our customers to feel like they are having anything less than amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method. GPS works best where signals can be received. It requires a direct, open view of the sky in order to communicate with satellites. The following can result in lost connection of GPS signals: > Tall buildings are blocking a direct view of the sky, or when there is not a clear view of the sky. > A storm is causing obstructed views of the satellites. > There are too many clouds, although this is highly unlikely. > The GPS settings are not turned on. > The device's screen has been turned off. > The device is being held in a manner which blocks the antennas. This is especially true for the Galaxy Z Flip if it is folded close. > The phone is set to a Power saving mode. For the best GPS signal, the device should be set to High performance or Optimized. > The app that uses GPS (like Google Maps) is listed as a sleeping app. You'll need to remove it from the list. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Warranty-Info smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001575/