Customer reviews from brother-usa.com
Brother - Refurbished Excellent - DS-640 Compact Mobile Document Scanner
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
44
4 Stars
18
3 Stars
3
2 Stars
3
1 Star
9
Customer Reviews for Brother - Refurbished Excellent - DS-640 Compact Mobile Document Scanner
Customer Rating
2
Last Chance
on May 27, 2022
Posted by: Radon
from Illinois
I have been unable to activate because you "TEXT" is terrible.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 27, 2022
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy and compact
on June 7, 2022
Posted by: R Kelley Rawlings
from Seattle WA
I got this scanner to digitize work documents at home while not being able to go in to the office to use the big scanner. It's come in really handy for digitizing important mail, too.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this scanner.
on October 15, 2022
Posted by: Harvey
from Barstow, California
I am very impressed with the speed and quality of this scanner, I have been using an HP scanner which took too long to produce a scan. Very glad that the Brother DS640 became available.
Written by a customer while visiting brother-usa.com
Customer Rating
5
small efficient
on November 17, 2022
Posted by: Greg
works as should however I have not been able to download the receipt manager that was complimentary
Written by a customer while visiting brother-usa.com
Customer Rating
5
Scanner
on December 21, 2022
Posted by: Neal McGregor
from Kansas City, MO
The product is simple and easy to use. Scans are quite good, and the space taken up by the scanner is minimal. It is what I wanted when I ordered the scanner. Good Product!!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Every home needs one!
on December 30, 2022
Posted by: Guy B
from Virginia Beach, VA
This small scanner does everything I need at home. I'm not sure how we lived without it.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Mini footprint scanner
on January 31, 2023
Posted by: Sammy
from Canada
It’s a good light duty scanner portable footprint.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Scanner
on February 4, 2023
Posted by: B Conway
from 29926
I received this product as a gift but found it almost impossible to use. The user manual online was useless, and a single sheet of paper kept jamming. I returned the product.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother DS640. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
Written by a customer while visiting brother-usa.com