Customer reviews from brother-usa.com
Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
80
4 Stars
21
3 Stars
12
2 Stars
9
1 Star
4
Customer Reviews for Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Customer Rating
5
Great for the Home Office
on February 11, 2024
Posted by: mscoilyjess
[This review was collected as part of a promotion.] I think this printer is great for small home office use and if you're a writer that needs to print a lot. This printer can print large quantities in a short time, about 34 pages a minute. This is a monochrome printer which only prints in black and white.I think the monochrome printer has a dramatic difference to other printers that I've had. The black and white pages look a lot better on the monochrome printer to me vs a regular home printer that also prints in color. If you choose to get this printer, I suggest you get a sturdy table or desk because the printer has a little weight to it. I also like the app that allows you to print without being connected/wired to the printer and the easy to follow menu.
Written by a customer while visiting influenster.com
Customer Rating
5
Superb machine
on February 12, 2024
Posted by: beccax2
[This review was collected as part of a promotion.] Great new product that works really well. So far I’ve only tried printing and scanning and I’ve enjoyed how easy it is to use, and how quiet the machine is. It is a bit large and bulky for my workspace but if you have a spacious office area or desk, this would be perfect.
Written by a customer while visiting influenster.com
Customer Rating
5
One of my faves!
on February 13, 2024
Posted by: nukacolaqueen
[This review was collected as part of a promotion.] I absolutely love this printer! I threw out my old printer and immediately started using this one. The ink is pretty expensive but it lasts for a pretty long time and is a pretty big cartridge. They have an app which you can connect to your tablet phone or computer to help printer and edit documents before you print and it works great. I had to use their customer service to help me set up and they were super quick and helpful with it as well. Brother has always been a great brand and I will now use this for my business instead of my old one for sure.
Written by a customer while visiting influenster.com
Customer Rating
5
Brother MFCL2820DW - My Review
on May 19, 2024
Posted by: MDWFL
from Central Florida
I purchased this printer because my current Brother printer did not make copies. Since my experience with a Brother printer has been excellent I decided to upgrade to a MFCL2820DW. Set up was easy to do. I would recommend a Brother printer with any options you need.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Looking for a reliable scanner/printer?
on July 1, 2024
Posted by: Anonymous
from Euclid, Ohio
I have a small business and use this printer/scanner a lot. It works great! This is my second one in 12 yr.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Dependable
on July 19, 2024
Posted by: Jared Samuels
from Texas
Good all around unit. We use it daily with out issues
Written by a customer while visiting brother-usa.com
Customer Rating
3
My Issues with print quality.
on July 23, 2024
Posted by: Bluedevil
from Florida
It is very noisy when printing. Don't know if this is typical or just my printer. In copy mode, density seems inconsistent with variable output quality of print. When copying a crossword from the newspaper, the scanner apparently sees through the page and some of the next page print is visible. Cutting density to -2 helps but often the output is very light. My former HP laser did not have this problem.
Response from brother-usa.comBy Brother Customer Service, July 29, 2024
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I understand you are having noise and copy quality issues with the Brother MFCL2820DW. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/151611
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/153093
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/151611
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/153093
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Impressive Multiple Functional Printer
on July 28, 2024
Posted by: CarlosU
from San Antonio, Texas.
The printer was easy to set up and connect to the internet via my iPhone. The print is clear, high quality and impressive. I was also very pleased with the scanning and its ability to handle large volumes of documents and email the documents too.
Written by a customer while visiting brother-usa.com