Customer reviews from brother-usa.com
Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
80
4 Stars
21
3 Stars
12
2 Stars
9
1 Star
4
Customer Reviews for Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Customer Rating
5
Good product for the price wirh necessary options.
on May 25, 2025
Posted by: CatFan
Covers all options necessary for home use. I am not using fax feature.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on May 28, 2025
Posted by: Sally
from Brooklyn NY
It’s a wonderful printer, print out very quickly very clear and I’m glad I bought it. Definitely recommend it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Retired owner and still home copier
on June 8, 2025
Posted by: Don Constantini
We be using Brother’s copies at business and homes for couple years and always had good luck with them and they last a while.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Efficient printing
on November 21, 2025
Posted by: uchefnp_2339
[This review was collected as part of a promotion.] Works perfectly, quick printing speed and it connected seamlessly with my Mac computer. I would highly recommend purchasing this is if you own a business or are in school.
Written by a customer while visiting influenster.com
Customer Rating
5
Best printer I’ve had
on February 11, 2026
Posted by: Armando
We are so happy I donated the HP piece of garbage printer for my new Brother it works great and it’s very reliable
Written by a customer while visiting brother-usa.com
Customer Rating
3
Reliable printer
on February 13, 2026
Posted by: Tina
The printer is fine. It is easy to set it up. But the scan function is not working well. It stopped working and I had to learn how to fix it because it got disconnected with my pc. I need to find time to do it.
Response from brother-usa.comBy Brother Customer Service, February 13, 2026
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having scanning issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/175273
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/175273
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com