Customer reviews from brother-usa.com
Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
80
4 Stars
21
3 Stars
12
2 Stars
9
1 Star
4
Customer Reviews for Brother - Refurbished Excellent - MFC-L2820DW Wireless Monochrome All-in-One Laser Printer
Customer Rating
3
scan option not user friendly
on January 26, 2025
Posted by: chris
nice printer but the scan option is not user friendly still cant figure out how to scan
Response from brother-usa.comBy Brother Customer Service, January 30, 2025
We understand you're experiencing issues scanning with your Brother MFCL2820DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/185179
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/185179
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother MFP L2820
on January 27, 2025
Posted by: jchastain
The machine was quite noisy especially when dialing a fax message. Once you send the fax there was no notification that the fax had been successfully sent or failed. I had trouble printing labels successfully as the print was skewed and unusable. I found it unusually cumbersome to print envelopes as you must open the rear door and make some adjustments. The display blacked out and only appeared as you were attempting a print, fax or scan job.
Response from brother-usa.comBy Brother Customer Service, February 3, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
need to find out how to retrieve recent faxes sent
on January 31, 2025
Posted by: Sun tide
from san diego
could not find out how to print fax report for recent faxes sent
Written by a customer while visiting brother-usa.com
Customer Rating
5
Small Footprint
on February 5, 2025
Posted by: JanC
from New Haven CT
I like this printer/copier/fax. It is reliable, and it has a small footprint.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good but toner description is not right
on February 8, 2025
Posted by: Deecee125
from Meridian, ID
Good and efficient laser printer. Not happy with the toner cartridge as the quantity of pages stated on the description does not match. I have not used the printer much and I already received a "low toner" message.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Returned unit
on February 11, 2025
Posted by: Craig
from Colorado
Could not get the software installed. Returned the unit and picked up a 2900. The 2900 works great.
Response from brother-usa.comBy Brother Customer Service, February 12, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Attorney
on February 15, 2025
Posted by: Deirdre
from Columbia, MO
I love the way you can scan extra pages. Set up is extremely easy, especially when related to older models. I highly recommend this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer
on February 16, 2025
Posted by: Linda
from Florida
Love the printer except you need to download an app for the scanner and its a little confusing so I used another app and it works.
Written by a customer while visiting brother-usa.com