Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.4
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
184
4 Stars
89
3 Stars
27
2 Stars
7
1 Star
6
92%of customers recommend this product.
(
268 out of
290)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
2
Not A Fan
on February 15, 2026
Posted by: Traxx
from Chisago City, MN
[This review was collected as part of a promotion.] Not really liking this refrig. Top shelf of frig freezes everything that I put on it. Except pickles, olives and anything with vinegar and or salt. Also bottom freezer half the time when you open it looks like it has been defrosting cause it is frosted. Frig is set at 39 degrees. Not a fan also of no split shelves but living with it. Have not called for service cause I figure they wouldn't do much anyway.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 17, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 920497.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 920497.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
