Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - White
Average customer rating
4.4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
185
4 Stars
89
3 Stars
27
2 Stars
7
1 Star
6
92%of customers recommend this product.
(
269 out of
291)
Customer Reviews for Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - White
Customer Rating
3
on September 15, 2025
Posted by: Howie
[This review was collected as part of a promotion.] Basic refrigerator
Nothing fancy
Poor interior lighting
Makes many odd sounds
Nothing fancy
Poor interior lighting
Makes many odd sounds
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator
on September 12, 2025
Posted by: james
from Mountain Home Idaho
[This review was collected as part of a promotion.] I replaced my 20-year-old unit with the same model and hope it lasts another 20 years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
like all the feature. The space is nice
on August 30, 2025
Posted by: donot have one
from Washington illinois
[This review was collected as part of a promotion.] my old one quit working so I had to buy a new one it could not b e more then 29. Inches wide and this one fit in the space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 28, 2025
Posted by: Steph
[This review was collected as part of a promotion.] It is the perfect size for our family.keeps everything the perfect temperature.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Who knows
on August 25, 2025
Posted by: Walker2
[This review was collected as part of a promotion.] Have not even plugged in yet. There are no instructions for lowering the wheels and the leveling instructions are trash.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
Your refrigerator has two adjustable levelers, one on each side, at
the base of the refrigerator. If your refrigerator seems unsteady or
if you want the doors to close more easily, adjust the level and tilt
of the refrigerator.
1. Turn the leveler to the left to raise that side of the refrigerator
or to the right to lower that side. It may take several turns to
adjust the tilt of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the levelers. This makes it
easier to turn the levelers.
2. Open both doors again to make sure that they close as easily
as you like. If not, tilt the refrigerator slightly more to the rear
by turning both levelers to the right. It may take several more
turns.
NOTE: To keep the refrigerator level, make the same
adjustment to each side.
3. Using a level, make sure the refrigerator is still level from side
to side. Readjust if necessary.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 782293.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator.
Your refrigerator has two adjustable levelers, one on each side, at
the base of the refrigerator. If your refrigerator seems unsteady or
if you want the doors to close more easily, adjust the level and tilt
of the refrigerator.
1. Turn the leveler to the left to raise that side of the refrigerator
or to the right to lower that side. It may take several turns to
adjust the tilt of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the levelers. This makes it
easier to turn the levelers.
2. Open both doors again to make sure that they close as easily
as you like. If not, tilt the refrigerator slightly more to the rear
by turning both levelers to the right. It may take several more
turns.
NOTE: To keep the refrigerator level, make the same
adjustment to each side.
3. Using a level, make sure the refrigerator is still level from side
to side. Readjust if necessary.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 782293.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
It's quite!
on July 29, 2025
Posted by: Pamela
from Williston ND
[This review was collected as part of a promotion.] It's the right size for my space. it has room to breathe.
I hardly hear it run it is so smooth.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect size and price!
on June 28, 2025
Posted by: Golferlu1453
from Fairmont, WV
[This review was collected as part of a promotion.] We needed a new frig in a hurry! Found this floor model in the store and it was perfect for our space.
It seems roomy inside! Would give five stars, but I feel like it should have had another shelf.
It seems roomy inside! Would give five stars, but I feel like it should have had another shelf.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on April 22, 2025
Posted by: Mueller
from Canton, MI
[This review was collected as part of a promotion.] Disappointed in the temperature of the freezer. Even putting it on the coldest setting, it still does not seem to freeze fully.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com