Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Biscuit
Average customer rating
4.4
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
183
4 Stars
86
3 Stars
26
2 Stars
6
1 Star
6
93%of customers recommend this product.
(
266 out of
287)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Biscuit
Customer Rating
5
Excellent Refrigerator
on September 12, 2025
Posted by: james
from Mountain Home Idaho
[This review was collected as part of a promotion.] I replaced my 20-year-old unit with the same model and hope it lasts another 20 years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 15, 2025
Posted by: Howie
[This review was collected as part of a promotion.] Basic refrigerator
Nothing fancy
Poor interior lighting
Makes many odd sounds
Nothing fancy
Poor interior lighting
Makes many odd sounds
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator is efficient with excellent features.
on September 27, 2025
Posted by: Marcus
[This review was collected as part of a promotion.] I have never had any Issues with Whirlpool products, that's why when it came to a smaller 28" refrigerator I chose a Whirlpool. The refrigerator was installed and we set the recommended temperatures. Once it shut off we loaded the refrigerator. The next day the juice turned into a slushy and the sour cream was frozen. We adjusted it accordingly and it is working using less energy than the refrigerator we replaced.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Buyer's remorse
on October 10, 2025
Posted by: Gabby
[This review was collected as part of a promotion.] Bought a week ago. Smaller than I thought and I am not confident of the seal when the door closes. I wanted swap out wire shelves for glass shelves and inquired but no response as of yet, except to say they have seen my inquiry. The only reason I am keeping it is because of the hassle if would be to remove and return.
Response from whirlpool.comBy Branded Team, Consumer Care, October 14, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #819905.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #819905.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Exasperating temperature control
on October 13, 2025
Posted by: Suzanne 51
from Madison, Ohio
[This review was collected as part of a promotion.] I am have a very hard time on getting the right temperature settings. Items in the freezer are frosted. The refrigerator has ice buildup on the back top vent. I have to keep adjusting the knobs. Have not found the sweet spot yet.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429A0Krx or Direct Message on Instagram at http://spr.ly/6420A0KrI, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820921.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Greg Value
on October 18, 2025
Posted by: Duke
[This review was collected as part of a promotion.] We bought a 14 cubic foot refrigerator. Perfect size for two retired people. More than enough room for us. Operates quietly. Love the adjustable temp controls for the fridge and freezer! Greta value for the price.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design
on November 4, 2025
Posted by: fridge
[This review was collected as part of a promotion.] It is difficult to reach products in the back of the refrigerator. The freezer door is in the line of vision. You have to get on your knees to access the bottom drawers
Response from whirlpool.comBy Branded Team, Consumer Care, November 7, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 833828
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 833828
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the size
on November 10, 2025
Posted by: Me 1234
from Des moines ia
[This review was collected as part of a promotion.] I haven't had even a month yet so still reviewing it's service
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com