Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Biscuit
Average customer rating
4.5
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
177
4 Stars
81
3 Stars
25
2 Stars
3
1 Star
5
93%of customers recommend this product.
(
257 out of
276)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Biscuit
Customer Rating
2
Whirlpool SNAFU
on April 7, 2025
Posted by: Mr. Disappointed
from Geneseo, IL USA
[This review was collected as part of a promotion.] We had to remove the doors to get the refrigerator into the house. The screw holes for the door hinges were stripped and we had to get a tap to fix the threads. The refrigerator is difficult to level. There is no adjustment for two of the feet. The bottom drawer frame is molded plastic and is warped. The glass shelf does not rest evenly on the support and will break if any weight is put on the shelf. The freezer doesn't get cold enough even on the max. setting. The first one we picked up had two big dents in the sheet metal so we had to take that one back and then had to take a floor model which cost me a whole day of my time farting around at Menard's with returning the original and finding a supposedly new one that didn't exist.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 705365.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect size for me.
on April 20, 2025
Posted by: Netti
from St. Paul, MN
[This review was collected as part of a promotion.] I bought it in February and am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on April 22, 2025
Posted by: Mueller
from Canton, MI
[This review was collected as part of a promotion.] Disappointed in the temperature of the freezer. Even putting it on the coldest setting, it still does not seem to freeze fully.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com