Customer reviews from whirlpool.com
Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
174
4 Stars
112
3 Stars
41
2 Stars
10
1 Star
26
82%of customers recommend this product.
(
280 out of
343)
Customer Reviews for Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Well lighted. Attractive outside. Easy to clean
on December 4, 2023
Posted by: Susan47
from Tulsa, OK
[This review was collected as part of a promotion.] This was a replacement for the same model I purchased a year ago, which had a defective door gadget. I had to step down to this model due to finances. I would have preferred to buy a larger model with freezer on the bottom but am now on fixed income so had to step down. I am ok with this fridge. Don’t like that I have to bend over so far to get items as I’m 76 and have some orthopedic limits. The freezer is adequate but doesn’t hold much because if there is not adequate space in front of the air vents, ice cream does not freeze solid and I’m afraid other foods won’t as well. Fortunately I have a deep freeze. This model runs a lot more than my previous side by side. I am thankful for the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Acceptable but…
on December 21, 2023
Posted by: Campguy
from Nova Scotia
[This review was collected as part of a promotion.] This is my second version of this model. The first one arrived and had broken seals and dents. The second arrived seemed fine and within 3 months the seals on the doors came off. Good news is that the company were good and had a repair person come to fix the issue. The bad part was it took me nearly 35 mins to speak to someone to discuss my issues. The fridge itself is relatively quiet and keeps food cold.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, December 22, 2023
Hello, Campguy! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (276555936). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Repaired Already
on April 2, 2020
Posted by: gary777
from Calgary, Alberta
[This review was collected as part of a promotion.] I bought this 3 weeks ago , had to have the electronics replaced after basically new out of the box. Whirlpool should have replaced a fridge that needed repair right after I got it.It still does not keep a constant temperature in the freezer but I have been told that a 15 degree fluctuation between -5F and +10F is normal. I have never owned a refrigerator that does not have a separate control for the freezer. The quality of the entire fridge is poor at best, cheap plastic door shelves, no freezer light, useless freezer door shelves. It will probably have to be replaced shortly after the warrantee expires. To say the least I am not impressed and wish I had found one on display before I bought it as I would have never bought one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pleasantly Surprised
on May 11, 2021
Posted by: Dolly
from Owen Sound
[This review was collected as part of a promotion.] My refrigerator died right in the middle of the pandemic. I was surprised how difficult it was to find a new one. The fridge that died after 27 years had a bottom freezer and was 36 inches wide. It was a little too big for the space and I decided to purchase a 30 inch. I couldn't find a bottom freezer style unless I went to french doors, which I didn't want. I ended up with a top freezer in stainless steel. I have found that even though the fridge is 6 inches smaller it seems to have just as much room as my old fridge except the crispers are smaller. I like the stainless steel and don't find it difficult to keep clean. Overall I am quite happy with this fridge and feel I made a good decision. Not sure if it will last 27 years as I have heard 7 to 10 is what you get now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Posted by: Seektheface
from Hamtramck, MI
Verified Purchase:Yes
When I moved into my new home, my old refrigerator decided to go out. I looked around for awhile for a replacement. I am happy that I took my time and got this refrigerator. It is really large to accommodate my family. There is lots of space to store my freezer items and there are plenty of shelves on the door to store drinks and condiments. The drawers have temperature control sliders to match your produce up with the correct humidity. The deli drawer is nice size and adjustable. There is room for all my dietary needs. I love fruits and can store whole melons inside. No more over ripened fruit due to lack of storage space. I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
" Spaciousness and Brightly Lit Interior"
on September 24, 2015
Posted by: Kira n Me
from Brossard, Quebec
Having had my Kelvinator appliances for 28 reliable years it was time to bid the fridge a well deserved good-bye. Both my oven & refrigerator were bought from Brault & Martineau so I decided to Google the appliance to make a comparison & found that Whirlpool fit the bill and am more than pleased w/my purchase. Overall well designed. Spacious,making it easy to locate items and place them in order, cleaning is a breeze. Nice surfaces that wipe off with ease. I have put the matching stove on lay-away for the time being so if I am lucky enough to be chosen as winner my wish would be the accompanying DISH WASHER to complete my kitchen decor as that too is almost ready to bid adieu.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very quiet running!
on July 30, 2020
Posted by: LorrieAnn
from CT
[This review was collected as part of a promotion.] Have no complaints, great sales price, nice unit. Only issues:
l. Disappointed no ice cube trays or ice cube storage container. Good thing we kept our old ones.
2. Food falls out of door shelves. Made cardboard inserts to block areas.
3. Whirpool should post a notice in unit how important it is customer does not change temp settings for 24 hours. Service informed us later that there is a COMPUTER CHIP THAT CAN MALFUNCTION and cause permanent damage. We found that it took 3-4 days for unit to finally regulate temp between freezer and refrigerator sections. Wish we knew this ahead of time, would have saved a lot of frustration.
l. Disappointed no ice cube trays or ice cube storage container. Good thing we kept our old ones.
2. Food falls out of door shelves. Made cardboard inserts to block areas.
3. Whirpool should post a notice in unit how important it is customer does not change temp settings for 24 hours. Service informed us later that there is a COMPUTER CHIP THAT CAN MALFUNCTION and cause permanent damage. We found that it took 3-4 days for unit to finally regulate temp between freezer and refrigerator sections. Wish we knew this ahead of time, would have saved a lot of frustration.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Roomy
on October 17, 2016
Posted by: Anonymous
from Great Bend PA
[This review was collected as part of a promotion.] Love this refrigerator. Very spacious and cost efficient. Keeps everything at a good temperature without freezing it. the freezer is spacious as well. Very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com