Customer reviews from whirlpool.com
Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.2
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
327
4 Stars
147
3 Stars
71
2 Stars
22
1 Star
32
82%of customers recommend this product.
(
451 out of
549)
Customer Reviews for Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
1
never buy
on September 17, 2025
Posted by: norm
[This review was collected as part of a promotion.] Don't buy. You will get emails everyday and yo can not stop them.
Buy any three brand
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into this concern. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and case# 800272
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Yes
on September 18, 2025
Posted by: Earlytimes
[This review was collected as part of a promotion.] Yest fridge seems to meet our needs it replaced our older whirlpool . 1981 model still running just not cooling good enough all the time. Temperature fluctuate ed from 40- 50 degrees even though we kept coils clean and refrigerator had plenty of air circulation around it. I guess it was getting old.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Have more room inside
on September 26, 2025
Posted by: di70
from Kodiak, AK
[This review was collected as part of a promotion.] replaced our old refrigerator. Love the new one!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on September 26, 2025
Posted by: PatL
[This review was collected as part of a promotion.] Refrigerator is as advertised. Has plenty of room in the refrig and freezer. Very nice design and finish.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as good as our prior unit
on September 26, 2025
Posted by: Anonymous
from East Northport New York 11731
[This review was collected as part of a promotion.] We bought this unit to replace our previous Whirlpool refrigerator (18 years old). This one has about the same capacity we are just working out where we need to put each shelf. One problem we noticed is the refrigerator door. On the previous unit you could just give it a push and it would automatically close this unit doesn't do that unless you really shove it. Also the gasketing towards the top the door appears bowed and you need to lean on the door to make sure it is closed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Is OK but should be better
on October 13, 2025
Posted by: jpverb
from Torrington, CT
[This review was collected as part of a promotion.] Basically works well but since a separate freezer control is not available balancing the freezer and refrigerator temps is difficult. The freezer door storage shelves are poorly designed - can hold juice cans and similar large products but not packages of frozen vegetables, etc.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
RUST ON DOORS!!!!!!
on November 14, 2025
Posted by: disgusted Mike
[This review was collected as part of a promotion.] I bought this frig about 4 months ago, 2 weeks ago I noticed rust on doors. Contacted whirlpool, they told me RUST is cosmetic, and there's only a 3 month warranty on RUSTED STAINLESS STEEL, let me repeat that, RUSTED STAINLESS STEEL!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 839856
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com