Customer reviews from whirlpool.com
Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.2
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
327
4 Stars
147
3 Stars
71
2 Stars
22
1 Star
32
82%of customers recommend this product.
(
451 out of
549)
Customer Reviews for Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
New, but having problems.
on April 7, 2016
Posted by: Deboo
from Spring, Tx
The refrigerator is just the right size for a spare laundry room refrigerator. The lighting is good and the space/trays and bins. Two weeks after purchase, the refrigerator was not cooling. The temperature was 67 degrees. The freezer was cold but had ice and ice sickles on the upper front ceiling and the upper door. Whirlpool immediately set up a service date and the repair man reconnected the fan motor at no charge. The refrigerator now cooled properly, but there is still an ice buildup in the freezer. Whirlpool has set up another service appointment for tomorrow. Hopefully all will be well after the service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Has good shelving design.
on March 6, 2018
Posted by: Dommie
from Anaheim,CA
Gender:Male
[This review was collected as part of a promotion.] You have bend over to view item on the top shelf of the fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Problems with ice collecting around door.
on June 19, 2018
Posted by: Dean35
from Tulsa Oklahoma
Gender:Male
[This review was collected as part of a promotion.] We bought our refrigerator about the middle of May. When the first one was delivered, it iced up and we found the doors had been changed improperly. The second one was delivered and it is also was having ice to collect around the door of the freezer. We purchased thermometers to check the correct temps. The temps are right but there is still ice around the freezer door.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on June 25, 2018
Posted by: grandmac2
from Hampton, VA
Gender:Female
[This review was collected as part of a promotion.] It is every thing I wanted. I wish the freezer door shelf was wider.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
WRT511 is a resonable refrigerator.
on September 7, 2018
Posted by: John Br
Gender:Male
Purchased the WRT511SZDM refrigerator 3 yrs ago. Up to this point, it worked reasonably well. Unfortunately, the compressor went out this month - with repair costs equivalent to about 3/4 the cost of a new equivalent refrigerator. Not too happy with the compressor only lasting 3 yrs and the warranty is only 1 year. So a new refrigerator needs to be purchased.
Other comments on frig: We didn't have any issues with cooling - no ice in freezer and compartments were kept at acceptable temps (have read reviews with others having issues with this). We agree that the freezer door shelves were very poorly designed - with too large of a gap between the end of the shelf and the bar. Small items will fall through. Not sure how this made it through the design validation process.
Refrigerator door storage worked well. Main refrigerator storage was good. You have to bend down to look at what's on the top shelf but that's probably a common issue with top freezer refrigerators - especially since this one has a large size freezer compartment.
Light in freezer is nice. Light in refrigerator is fine, though if larger items are on top shelf, the light isn't as effective. Like the idea I've seen in some refrigerators with LED lights going vertically along the front edge of the side walls. This seems like a good idea to have more even lighting on the whole compartment.
The refrigerator was not as quiet as I expected for a new refrigerator - though it was something we became used to - i.e. not that obnoxious.
Giving it a 2 since I really expected the compressor to last more than 3 years - not sure how much confidence Whirlpool has in its parts if the compressor is only guaranteed for 1 year. They used to have a longer warranty for the compressors.
If the compressor hadn't failed, the rating would probably be a 4.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it almost 100%
on March 16, 2019
Posted by: muffinhodel
from Albany, OR
Gender:Female
[This review was collected as part of a promotion.] We bought this because it was the perfect size for our space which is surrounded by cabinets and a wall. Replaced a side by side. Just wish we had gotten one with a bottome freezer, as you do have to bend down to see just what is in there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator.
on March 21, 2019
Posted by: bluetea
from Medina Ohio
Gender:Female
[This review was collected as part of a promotion.] Did not want anything fancy, so no ice maker etc. Is looks great. Is quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much room
on June 14, 2019
Posted by: micahsgrammy
from Camden, Arkansas
Gender:Female
[This review was collected as part of a promotion.] I love my new fridge it has so much room and the humidity control on the drawers is wonderful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com