Customer reviews from whirlpool.com
Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.2
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
327
4 Stars
147
3 Stars
71
2 Stars
22
1 Star
32
82%of customers recommend this product.
(
451 out of
549)
Customer Reviews for Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
New fridge
on March 24, 2022
Posted by: Lyd123
from Texas
[This review was collected as part of a promotion.] Bought it a month ago, it’s been running good and keeps everything nice and cold. Veggies are not humid! Love that.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect addition to our kitchen
on June 8, 2022
Posted by: NEfam
from Hartford, CT
[This review was collected as part of a promotion.] We purchased this fridge several months ago and are very happy with it. It’s deceptively large, strange wise, it hold so much. The shelves are drawers are great and easy to clean. The freezer is also spacious, my only critique is that the freezer door shelves have wide openings on the bottom so storing smaller things is an issue as they fall through the space. But all in all it’s not that big of an issue. Great purchase, good price and lots of storage. Very clean exterior design as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Why so short?
on August 4, 2022
Posted by: Nan57
from Louisiana
[This review was collected as part of a promotion.] I basically brought this sight unseen. I didn't think it would be so short. Love the room inside.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool Refrigerator freezer 21 cu ft
on December 2, 2022
Posted by: majak
from Merritt Island, Florida 32953
[This review was collected as part of a promotion.] Appliance is very noisy! High pitched whine almost constantly! Very annoying! Poorly designed shelves on inside of freezer door. Food packages slip out the bottom of shelf!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 7, 2022
Thank you for sharing your insights with us, majak. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Satisfying, nice replacement fridge
on December 24, 2022
Posted by: Cantonman
from Dallas, TX
[This review was collected as part of a promotion.] WRT511SZDW Is a nice smaller, above basic fridge. Great LED lighting with color just slightly on the blue side but not horrible. Door storage is copious with flexible bins. All bin plastic is on the thin side but gentle handling will help longevity. Our door seals fit tightly and temperature is nice and cold.but allow at least 3 days to adjust to your environment before adjusting up or down. Optional ice maker (W11517113) is great and super easy to install. Fridge is pre-plumbed. Smooth, shiny outside finish is attractive. Reasonable expectations with no nit-picking will aid enjoyment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool fridge
on June 2, 2023
Posted by: Pepper
from Darlington, Md
[This review was collected as part of a promotion.] We just moved into a new home and I was so excited to have a brand new refrigerator! I shopped around for months and thought I had asked all the right questions and was so excited about this purchase. The compressor NEVER stops running and it is so LOUD!!! Also, it had spots on the stainless when it arrived. I clean it and the spots come back. Fingerprints are a constant battle too!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Pepper. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 337524.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Relatively quiet operation-effecient
on July 11, 2023
Posted by: SportsterDoc
from Valencia County, New Mexico
[This review was collected as part of a promotion.] We have used mostly Whirlpool appliances since 1971 with zero problems. We moved from California in 2006 to Nevada with a 2004 Whirlpool washer and dryer, still working well when Nevada home sold in Febrfuary 2023, as were the 2006 Whirlpool refrigerator, dishwasher and stove. This whirlpool refrigerator came with a new house in New Mexico, as did the Whirlpool dishwasher, electric range and microwave. We would have preferred a larger model, but the builder offered no options.
Only issue was the creaking noise when door opened/closed. Not a hinge lubrication issue, as the height adjust wheel assemblies in the front were the culprit. The noise was eliminated by lowering the front chassis onto hardwood blocks. Why not make a warranty claim? Good question. Trying to do so online, the system does not recognize model/serial number. Easier to do myself. When the frig needs to be moved forward to clean behind, a 13 mm socket will raise the chassis off the blocks. That issue and smaller size aside, it seems to be a good unit as of this date (July 2023)
VERY annoying to be required to remove ad blockers to be able to post this review.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge good overall but a few shortcomings.
on April 9, 2024
Posted by: Sunny
[This review was collected as part of a promotion.] My fridge came in the house I bought. I have enjoyed my fridge overall but I am disappointed that it came without leveling screws and the freezer door shelves designed so that most things fall out of the door. Large gap.
Written by a customer while visiting whirlpool.com