Customer reviews from xerox.com
Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
29
4 Stars
9
3 Stars
4
2 Stars
3
1 Star
11
Customer Reviews for Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Customer Rating
4
Reliable printer, copier and scanner.
on November 7, 2024
Posted by: Barry
from LI NY
[This review was collected as part of a promotion.] Love all the features it supports.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Written by a customer while visiting xerox.com
Customer Rating
3
I really wanted to like it...
on November 20, 2024
Posted by: Mister_E3
from Ottawa, ON Canada
Previous Workcentre 3225 owner here and loved that machine. The software was great, the interface intuitive, and it ran like a top for 10 years before the fuser rollers gave out. This seemed like a suitable replacement, but the longer I own it, the less I like it. Pros: The print quality is excellent & the ADF is top-notch. As a printer/copier, it's solid. The hardware construction is a little flimsier than in the past, but it's clearly a well-built machine. Cons: The included software is fairly useless, it randomly drops off the wifi network, the cost per page is high, and it bricks itself when it runs out of toner (to the point where one can't even run the scanner). Some of that I can probably work around, but it's definitely put a dint in my faith in Xerox as a quality brand.
Response from xerox.comBy Xerox Customer Support, December 16, 2024
We apologize that you are experiencing issues with your Xerox B225 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
on December 13, 2023
Posted by: Jtss
from Albuquerque
Very pleased with performance and utility
Easy to set up
Easy to set up
Written by a customer while visiting xerox.com
Customer Rating
5
Xerox B225 Dependable and easy to use
on August 13, 2024
Posted by: avguytim
from Latrobe, Pa.
[This review was collected as part of a promotion.] Very happy with the Xerox B225. Works great in my home office.
Written by a customer while visiting xerox.com
Customer Rating
4
Printer does the job-management interface hard
on July 13, 2023
Posted by: DW80
from Utah
[This review was collected as part of a promotion.] I have been using this printer for the past 2 months and I have had no problems. The biggest challenge that I’ve had is being able to change the name of the printer so I can find it under that name when I printer wirelessly. The interface is not easy and searching documentation I was unable to find a way to do this. This the 4 stars.
Written by a customer while visiting xerox.com
Customer Rating
5
Great
on November 22, 2023
Posted by: Greg
from Elkin nc
[This review was collected as part of a promotion.] Works well and does that I need it to do in a small office
Written by a customer while visiting xerox.com
Customer Rating
5
on November 29, 2023
Posted by: Anonymous
from Mansfield,TX
[This review was collected as part of a promotion.] Great reliable printer. I love the quality and the easy of setup and use
Written by a customer while visiting xerox.com
Customer Rating
1
Printer
on December 8, 2023
Posted by: Speedys
[This review was collected as part of a promotion.] Printing is of good quality, however it takes too much toner to operate. I am planning to switch out all my xerox printers just because of toner consumption.
Response from xerox.comBy Xerox Customer Support, December 13, 2023
I apologize that you are experiencing problems with your Xerox VersaLink B225 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for reducing toner usage:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/en/2154764.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/en/2154764.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com