Customer reviews from xerox.com
Xerox - B225 Multifunction Printer - Monochrome
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
29
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
9
Customer Reviews for Xerox - B225 Multifunction Printer - Monochrome
Customer Rating
5
Xerox B225 Dependable and easy to use
on August 13, 2024
Posted by: avguytim
from Latrobe, Pa.
[This review was collected as part of a promotion.] Very happy with the Xerox B225. Works great in my home office.
Written by a customer while visiting xerox.com
Customer Rating
4
Printer does the job-management interface hard
on July 13, 2023
Posted by: DW80
from Utah
[This review was collected as part of a promotion.] I have been using this printer for the past 2 months and I have had no problems. The biggest challenge that I’ve had is being able to change the name of the printer so I can find it under that name when I printer wirelessly. The interface is not easy and searching documentation I was unable to find a way to do this. This the 4 stars.
Written by a customer while visiting xerox.com
Customer Rating
5
Great
on November 22, 2023
Posted by: Greg
from Elkin nc
[This review was collected as part of a promotion.] Works well and does that I need it to do in a small office
Written by a customer while visiting xerox.com
Customer Rating
5
on November 29, 2023
Posted by: Anonymous
from Mansfield,TX
[This review was collected as part of a promotion.] Great reliable printer. I love the quality and the easy of setup and use
Written by a customer while visiting xerox.com
Customer Rating
1
Printer
on December 8, 2023
Posted by: Speedys
[This review was collected as part of a promotion.] Printing is of good quality, however it takes too much toner to operate. I am planning to switch out all my xerox printers just because of toner consumption.
Response from xerox.comBy Xerox Customer Support, December 13, 2023
I apologize that you are experiencing problems with your Xerox VersaLink B225 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for reducing toner usage:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/en/2154764.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/en/2154764.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Nice Look!
on May 9, 2024
Posted by: vanessaap
from Orange Park, FL
[This review was collected as part of a promotion.] I bought this a month ago and set it up. Unfortunately, the CD to load it on the computer was not for this printer. It is very noisy, I have never heard a printer make so many different noises when printing. Hmmmm. A little confusing with directions on settings.
Response from xerox.comBy Xerox Customer Support, May 24, 2024
I apologize that you are experiencing problems with your Xerox B225 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support pages:
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Perfect
on May 17, 2022
Posted by: Baza
from Uk
[This review was collected as part of a promotion.] It is a very easy printer to use.c
I only have 1 small problem.it stays on standby and the light is continuously on
But apart from that.it is excellent
I only have 1 small problem.it stays on standby and the light is continuously on
But apart from that.it is excellent
Written by a customer while visiting xerox.com
Customer Rating
5
I am happy!
on June 17, 2022
Posted by: Anonymous
from Bulgaria
[This review was collected as part of a promotion.] It's wonderful, thank you!
It scans quickly, I receive it by e-mail * .pdf.
I am very pleased! :)))
It scans quickly, I receive it by e-mail * .pdf.
I am very pleased! :)))
Written by a customer while visiting xerox.com