Customer reviews from xerox.com
Xerox - B225 Multifunction Printer - Monochrome
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
29
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
9
Customer Reviews for Xerox - B225 Multifunction Printer - Monochrome
Customer Rating
2
Waste of money
on February 24, 2025
Posted by: AngryCPA
from Longmont, CO
This machine drinks toner like a fish drinks water! And the toner is ridiculously expensive, must be ordered online (not carried by any of the office supply stores in my area) and event the high yield toner doesn't last very long. Furthermore, it wastes much of the toner in the cartridge. It doesn't let you shake the cartridge to get any last little bit out. The print quality will still be perfectly fine, but it goes by page count and, once those pages are up, the printer is a paper weight until you put in a new cartridge. It even counts the blank pages!! I had seven pages remaining according to my status screen. I printed 6 pages (TWO OF WHICH WERE TOTALLY BLANK) and now I'm down to one remaining. My stupid tax software prints a lot of blank pages so just think of how many "pages" are wasted! I've owned the printer for just over three months and I've used up 6 regular and high yield cartridges which already totals nearly 3 times as much as I spent on the machine itself! Furthermore, I have to keep reinstalling the printer on my computer which is a waste of time. Then, every time I reinstall it, it defaults back to double-sided printing which is incredibly annoying!
Response from xerox.comBy Xerox Customer Support, March 5, 2025
We apologize that you are experiencing issues with your Xerox B225. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Home Printer
on September 14, 2024
Posted by: Xerox Printer
I purchased the printer about 4 months ago and it is such a great device !!
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on June 13, 2024
Posted by: Jaime
from Orlando FL
[This review was collected as part of a promotion.] I bought this a month ago and so happy with it. Prints fast
Written by a customer while visiting xerox.com
Customer Rating
5
Compact,good quality, multi function
on July 20, 2024
Posted by: Fred
from Methuen Ma
I bought this to replace my 30 year old M20I
Love xerox products
Love xerox products
Written by a customer while visiting xerox.com
Customer Rating
4
All Good But Toner Is A Little Expensive.
on September 7, 2024
Posted by: Cyberrifles1776
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this 2 years ago and it works well. It meets my needs.
Written by a customer while visiting xerox.com
Customer Rating
1
Unable to Connect to Wifi
on December 18, 2024
Posted by: Dani99
from Colorado Springs, CO
[This review was collected as part of a promotion.] I'm unsure as to why but I cannot connect this printer to the wifi. I've gone through the troubleshooting page, connected to the admin webpage, and even tried to manually update it by uploading the firmware files from the website for it. It refuses to connect to the wifi. It might be an issue that it can only connect to 2.4ghz? I'm not sure but it's very frustrating to set up and use.
Response from xerox.comBy Xerox Customer Support, January 13, 2025
We apologize that you are experiencing issues with your Xerox B225 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Great Machine
on October 16, 2023
Posted by: WhiteHunterLtd
from Los Angeles, CA
[This review was collected as part of a promotion.] The machine was easy to set up and does everything I want it to do. There are more features I need to work on to use but overall, it was at a a great price and does everything I need for it to do.
Written by a customer while visiting xerox.com
Customer Rating
1
Horrible.
on December 20, 2023
Posted by: Slh70
from Mansfield
I brought this printer two weeks ago and it already stopped working.
Response from xerox.comBy Xerox Customer Support, January 4, 2024
Thank you for the feedback. Where this is a newly purchased printer, we recommend you contact our Support Department for more assistance: 1-800-821-2797
We look forward to hearing from you.
We look forward to hearing from you.
Written by a customer while visiting xerox.com