Customer reviews from xerox.com
Xerox - B225 Multifunction Printer - Monochrome
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
29
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
9
Customer Reviews for Xerox - B225 Multifunction Printer - Monochrome
Customer Rating
5
Glad I bought it
on May 3, 2024
Posted by: Rjtheman
from Florida
This printer is a great buy, even when purchasing replacement toner, no problems at all for my home use
Written by a customer while visiting xerox.com
Customer Rating
5
Good mfp
on May 10, 2024
Posted by: Tomjr
from Metairie La
[This review was collected as part of a promotion.] I purchased this mfp as a replacement for an HP that the ibk cartridge broke. I little this Xerox as it does a great print job with fast quality copied. I highly recommend this one for the price
Written by a customer while visiting xerox.com
Customer Rating
5
Cheap and Best
on May 22, 2024
Posted by: Anisch
from Detroit, MI
I bought this a month ago and it works very well. The price is very reasonable as there are other printers in other brands which costs way more.
Written by a customer while visiting xerox.com
Customer Rating
4
Reliable printer, copier and scanner.
on November 7, 2024
Posted by: Barry
from LI NY
[This review was collected as part of a promotion.] Love all the features it supports.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Only thing I wish it could scan 2 sided documents.
Otherwise very good software and hardware.
Written by a customer while visiting xerox.com
Customer Rating
3
I really wanted to like it...
on November 20, 2024
Posted by: Mister_E3
from Ottawa, ON Canada
Previous Workcentre 3225 owner here and loved that machine. The software was great, the interface intuitive, and it ran like a top for 10 years before the fuser rollers gave out. This seemed like a suitable replacement, but the longer I own it, the less I like it. Pros: The print quality is excellent & the ADF is top-notch. As a printer/copier, it's solid. The hardware construction is a little flimsier than in the past, but it's clearly a well-built machine. Cons: The included software is fairly useless, it randomly drops off the wifi network, the cost per page is high, and it bricks itself when it runs out of toner (to the point where one can't even run the scanner). Some of that I can probably work around, but it's definitely put a dint in my faith in Xerox as a quality brand.
Response from xerox.comBy Xerox Customer Support, December 16, 2024
We apologize that you are experiencing issues with your Xerox B225 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Brilliant printer and scanner!
on October 9, 2025
Posted by: Russ
from County Durham, UK
I've had the printer for 4 months now. I had a few issues when I upgraded to windows11, and had to reinstall the printer. The Xerox support team helped me out. Thanks Xerox! Great all round printer. Good quality prints and scans. Good build quality.
Written by a customer while visiting xerox.com
Customer Rating
4
b8155
on June 17, 2025
Posted by: MBROWN
from LAS VEGAS NV
[This review was collected as part of a promotion.] OUR B8155 RUNS GREAT AS LONG AS IT CAN. WE WORK IT HARD AND ABOUT EVERY 6 MONTHS IT NEEDS SOME LOVE FROM A TECHNITIAN. SOME TIMES BEFORE WE CHANGE A PART IT TENDS TO GO OUT ON US. I AM SO GLAD THE TECHS WE HAVE ARE SO WONDERFUL AND HELPFUL WITH WHEN WE SHOULD CALL OR SHOW US HOW TO FIX THINGS WE CAN.
Written by a customer while visiting xerox.com
Customer Rating
5
on December 13, 2023
Posted by: Jtss
from Albuquerque
Very pleased with performance and utility
Easy to set up
Easy to set up
Written by a customer while visiting xerox.com