Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Average customer rating
4.4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
108
4 Stars
13
3 Stars
7
2 Stars
8
1 Star
8
87%of customers recommend this product.
(
85 out of
98)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Posted by: Kenneth Duffield
from Allentown, Pa.
Expertise:Intermediate
Verified Purchase:Yes
Phone is okay, but didn't get the extras with it.(ArcSite, Microsoft 265, YouTube premium, SiriusXM, Luna fusion, Adobe Express, & Adobe Lightroom.)
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 9, 2024
Hey Kenneth, we appreciate you taking the time to reach out to us. We value our customers' feedback and appreciate you taking the time to share your thoughts. We noticed that you contacted us regarding your Galaxy S24 Ultra. The Galaxy S24 Ultra offers an enhanced experience with its titanium frame hardware and AI-packed software, surpassing its predecessor. We suggest visiting the Play Store to check if those apps are available. If you have any further concerns, please don't hesitate to contact Samsung Support.
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Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
Its a good phone better then my s22 looks better thanks
Written by a customer while visiting Samsung US
Customer Rating
3
Great future
on August 14, 2024
Posted by: Ehsan
It is very nice but too expensive, if was cheaper more customers would buy it 🤔
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for your feedback, Ehsan. We appreciate hearing from you and getting your insights. We see that you are reaching out to let us know about the Galaxy S24 Ultra. The S24 series offers new AI features to enhance daily productivity, large displays for gaming and web browsing, and ample storage for apps, files, photos, and videos. The Galaxy S24 Ultra also features S Pen functionality for taking notes in Samsung Notes and writing messages and emails. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Susan
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Signal strength was poor, several calls sent it back
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, August 16, 2024
Thanks for contacting us, Susan. We appreciate you letting us get your insights about the S24 Ultra. If your Galaxy phone is experiencing low or no signal, it may affect its ability to connect to the internet and make or receive phone calls. Make sure you are in an area with good network coverage or try troubleshooting steps such as restarting your phone, checking for software updates, or contacting your network provider for help. Check out the link attached that provides options to help troubleshoot this. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Yonier
from Florida
Expertise:Expert
Verified Purchase:Yes
Every year I am impressed by the evolution of Samsung. I have always had the Note and two years ago I started with the Samsung S range. I think they are perfect, they have everything, especially for creating content on social networks, photos and work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deee
from Fl
Expertise:Intermediate
Verified Purchase:Yes
I like the phone because it is fast and the screen is beautiful. The spen is a nice bonus. The phone is pretty. I took off a star because the battery life is not the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve wimunc
from Chicago area
Expertise:Expert
Verified Purchase:Yes
Bought this phone to replace my old s23 ultra, I absolutely love it in comparison, if you have the money I would definitely trade up or just buy the unlocked version, get a Samsung brand case in my opinion there built to fit the phone like a glove , 3rd party cases are OK but you get what you pay for, spend the extra on Samsung brand case and you will not be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nakkash
from Chicago
Expertise:Expert
Verified Purchase:Yes
Got a amazing deal with trade in and happy and amazing phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US