Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Average customer rating
4.4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
108
4 Stars
13
3 Stars
7
2 Stars
8
1 Star
8
87%of customers recommend this product.
(
85 out of
98)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Customer Rating
5
Really good phone
on April 21, 2024
Posted by: SamsungLover
from Indianapolis, IN
Expertise:Intermediate
I bought this phone a month ago, switched from the z flip 5. I really enjoy the 100x zoom, and the S pen. The Ai is really useful too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smartest Smartphone
on April 23, 2024
Posted by: J_Reilly
from Massachusetts, USA
Expertise:Intermediate
Best and smartest smartphone on the market! Highly recommend to anyone and everyone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Trade 2 devices for
on April 25, 2024
Posted by: Christopher
Yes I have two two devices to build to you to trade in for a Samsung Galaxy s 24 unlock alter 2560b I've been wanting one please
Written by a customer while visiting Samsung US
Posted by: mark
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Phone works well until you put a screen protector on and then it is a crap shoot if your finger print will work, even after creating a new one with the screen protector on.
DOnt bother with thier 2 year support. They tell you what to send in a video but wont accept it when you send it. i have sent wha tthey ask and they say it is too long. its a joke
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Lots of issues
on July 18, 2024
Posted by: Abdul05
from Chicago, IL
Expertise:Expert
The boxy design is not user friendly. Display is not upto the mark. Camera is not the best in class.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, July 18, 2024
Hi Abdul05. Thank you for your honest feedback. Your input is crucial to our continuous improvement process. The new phone has a rounded back for a more comfortable grip compared to its predecessor. It features a unified design with a satin finish for both the back glass and frame and improved Armor Aluminum for better strength and hardness. The front and rear are made of Gorilla Glass Victus 2. The S24 Ultra sets a new standard for smartphone cameras with its 100x Space Zoom 200MP camera, surpassing the Z Fold5's 30x Zoom 50MP camera. It also comes with a 13% larger battery and the latest Snapdragon 8 Gen 3 for Galaxy processor, providing powerful performance and all-day battery life for both entertainment and productivity on the go. We recommend using ProMode in the camera app for a more personalized camera experience. If you have any other concerns or questions, we're here to help at Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
(Meant for the 512GB version)Amazing Samsung Phone
on July 19, 2024
Posted by: Vincent
from Staten Island, NY
Expertise:Expert
This review was meant for the 512GB version. Amazing phone. The battery life is better than any phone ive ever had and so is the screen. It is so crystal clear and bright even when outside in sunlight. I love all the samsung apps and services and the AI features are super useful. I had a z flip before this and the trade in went smoothly and worked perfectly. I will definitely buy samsung phones again in the future!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Birdee
Verified Purchase:Yes
No dual sim rack so I had to give it back because i have 3 sims in my s23 (2 hard sim & 1 esim)
Response from Samsung USBy R&R Team, July 24, 2024
It's wonderful to hear from you! We noticed that you're inquiring about the S24 and its compatibility with SIM cards. Your honest feedback is greatly appreciated as we strive to consistently improve our products and services. If you have any other concerns or questions, please feel free to contact us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Angelia
Expertise:Intermediate
Verified Purchase:Yes
Takes amazing photos, no laggijg out, spen works amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US