Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Average customer rating
4.4 out of 5
4.4
(144 Reviews)
Open Ratings Snapshot
Rating breakdown 144 reviews
5 Stars
108
4 Stars
13
3 Stars
7
2 Stars
8
1 Star
8
87%of customers recommend this product. 
(
85 out of 98
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
S24 Ultra for the win!
on January 25, 2025
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
Excellent phone! Processing info is very fast and camera as always very clear and clean!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hi Rome, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra. We are thrilled to know that you are finding this device to be so excellent for your usage every day and that you are finding so much enjoyment in the usage of your camera as well. We hope you have also found time to play around with the Generative Edit feature of Galaxy AI that can help you have even more fun with your camera. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24 Ultra
on January 29, 2025
Posted by: JeganKM
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S24 Ultra is a powerhouse, boasting a stunning display, top-tier performance, and a versatile camera system. Its refined design and long-lasting battery make it a true flagship, though the price tag reflects its premium status. If you demand the best Android experience, the S24 Ultra delivers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Hi JeganKM, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you love your new phone and that finding it to a truly premium experience. Please, reach out to us again any time in the future at any time if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely fantastic phone. Well done, Samsung.
on January 31, 2025
Posted by: Anonymous
Verified Purchase:Yes
I've owned many Samsung devices & phones over the years. I recently upgraded from the S22 and this is by far the most impressive Samsung device I've ever used. Absolutely outstanding all around and aside from getting used to the size difference, there were no learning curves or major adjustments coming from my S22.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Jo Tomasz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are thrilled tohear how pleased you are with the upgrade from your previous device, and hopefully have found time to explore the additional features of Galaxy AI. We have provided some resources to help you explore the full capabilties and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung products
on February 2, 2025
Posted by: Cindy
from Greenville Pa
Expertise:Expert
Verified Purchase:Yes
Love samsung product that's the only things I will buy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24Ultra phone
on February 4, 2025
Posted by: Squawkingbeak
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I have the s24u 1tb and could not be happier with my phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi there Squawkingbeak, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We love hearing how happy you are with your device, and how much you are enjoying the usage every day. We hope you have found time to explore the full capabilities of Galaxy AI, and we have provided a link to the full device manual to help you at your convenience. We also have some great videos and interactive simulators available to help you. Lastly, we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Camera Phone..
on February 5, 2025
Posted by: Mukul M
from Irving TX
Expertise:Intermediate
Verified Purchase:Yes
One of the best camera phone with 100 times zoom with Lots of features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2025
Hey there Mukul M, we appreciate you sharing your experience with your Samsung Galaxy S24 Ultra with us. We love hearing how much you are enjoying the camera settings, and enhanced features of your device. We hope you have found the opportunity to explore the Generative Edit feature of Galaxy AI to further enhance your photos and videos. We have provided a link to the full device manual to help you with this and additional features of your device. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on February 5, 2025
Posted by: David herreno
from Bogota
Verified Purchase:Yes
Excelent Phone, the best in the World. The screen is beutiful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice buy
on February 6, 2025
Posted by: Marcelo
from PA
Expertise:Intermediate
Verified Purchase:Yes
I'm really satisfy with my buy. It's all I expect and more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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