Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
298
4 Stars
78
3 Stars
26
2 Stars
17
1 Star
17
88%of customers recommend this product.
(
346 out of
391)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
5
Good power, even heating.
on July 1, 2020
Posted by: vagoyal
from Pleasanton, CA
We were using GE profile 94 year model wall oven microwave combo before this. The appliances were working just great even after 26 years. What anyone can expect more than this? It has great looks, longer life and good performance. Once you installed this combo, forget it for decades.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down after 1 year
on October 13, 2020
Posted by: Gurv
from Colorado
This microwave is one year old, used very lightly, kept clean all the time, used food cover every single time, it stopped heating suddenly. Repair cost 300 dollars.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 14, 2020
Hi! Thanks for reaching out. We apologize deeply for your microwave experience. We understand how this would be very frustrating. Please email your details to: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. We'll keep an eye out for your reply.
Written by a customer while visiting geappliances.com
Customer Rating
2
Dissapointed!
on December 17, 2020
Posted by: Bill NC
from Belmont, NC
We replaced our 13 yr old Profile with this new version, expecting to like it as much. We don't! The microwave door opens down, not side-to-side, and does not lay flat, but angles up toward oven, making it a little difficult to get things in and out because you have to lift everything over the door. Harder for my 5'3" wife! Controls look very sleek, but are cumbersome to use. Rather than turning on the microwave with one touch of one button, now there's a nob to navigate through a series of menus to get to where you want. The lower oven racks are somewhat difficult to get in and out of their tracks, especially the extension rack. All in all, we feel it's a BIG step backward in design from our older Profile!
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 21, 2021
Hello there Bill NC, we will be sure to pass your comments on to our product team so that they can evaluate them for future consideration. We appreciate you taking the time to leave this feedback and wish you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Does Everything!
on February 8, 2021
Posted by: Strawberry rubia
Love my double wall Advantium oven. Upper combo oven=Microwave/Speedcook/Convect Bake is so versatile. It uses a combo of halogen heat lights and microwaves. Easily acts as a small oven for side dishes and could even do a small turkey. We are almost empty nesters and love not having to heat up the full size oven unless truly needed. There is a small learning curve on using all the fantastic settings but totally worth it. Just read the LED screen, and it tells you exactly what to do :) If you are 5’ 4” or shorter have you cabinet company lower the oven wall cabinet cutout by 2”, so can easily clean the inside of upper oven. My GC just went with standard cutout, I have to use a step stool to clean far in the back. Minor detail.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Attractive Appearance
on February 23, 2021
Posted by: Judy Lamoin
from Burlington, CT
Not happy with the design of the pull down door on the upper oven/microwave. Awkward to put items in and take items out with the door in the way. Also, not able to reach the back of the oven/microwave to clean because the door is in the way. Would NEVER purchase this design of oven/microwave again.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 24, 2021
Hi Judy - We're so sorry to hear that you aren't happy with the pull down door on your microwave. Your feedback is certainly appreciated and will be shared with our oven team for future product design and development. We sincerely apologize for any inconvenience. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love ease of use and even cooking.
on March 10, 2021
Posted by: SurvivorTrish
from Oregon
I love my GE Profile appliances. Lots of cool features and easy to use and understand all the electronics. Two points to mention, though not a big deal: 1. the oven seems to take long to preheat. Maybe it's because it is newer/more efficient technology than my current one that is 20 years old; 2. the microwave beeper is so low you cannot hear it over the fan that seems to run a while after the microwave is done. I have it at max volume but hard to hear unless you are right there in the kitchen. That seems to be a design flaw.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on September 17, 2022
Posted by: Nicky111
from Apex, NC
Microwave has both microwave and conventional baking option which make life simple.we do not have to use large oven every time for our small family.Large one is used only during party time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful service and product
on October 15, 2022
Posted by: Les5
from St Petersburg
Some 7 months after I ordered this oven/microwave combo, it finally arrived. The microwave doesn’t work! We called in same day for service. 3 WEEKS LATER, a service tech arrived. The motherboard is broken! Still no microwave here weeks after that.
Crummy product- it obviously wasn’t quality tested before released.
Crummy service- weeks have passed and it’s still inoperable.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 20, 2022
We’re sincerely sorry for the poor experience with this built-in oven/microwave. This certainly isn’t the experience we expect for you, and we can only imagine the disappointment it has caused. An agent has reached out via email to request some additional details. Please respond at your earliest convenience and we’ll be happy to take a closer look into this.
We hope to hear from you soon. -Gina@GEA
We hope to hear from you soon. -Gina@GEA
Written by a customer while visiting geappliances.com