Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
2
Afraid of My Microwave
on April 2, 2020
Posted by: Louise520
from Massachusetts
We did a major renovation in the fall of 2017. We purchased this wall unit. The lower baking oven works great. The upper convection/microwave very randomly makes a buzzing electric sound and then there are flashes of electricity. I am VERY careful about what I put in the oven. It happened again today when I wrapped a frozen bagel in paper towel to heat for 30 seconds. It sometimes happens when I am heating my tea in a microwave safe mug. It scares the heck out of me! It can be fine for a day or even a week, but eventually will make the noise (and worse it looks like an electrical short circuit with the misfiring of light waves). What is this?!!! Hoping someone from GE will respond with advice.
Hi, this model came with our house and it ha amazing features that work great! Except the microwave will at least once a week freeze and no buttons work on the left side forcing a reset at the breaker box. Can’t possibly recommend this
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
2
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 20, 2020
Hello Kevahoya - We're so sorry to hear about the difficulties that you've encountered with your microwave. Our product team would like to look into this for you. If you would, please send us an email through our Contact Us page, here: https://www.geappliances.com/ge/service-and-support/contact.htm
The Advantium microwave feature is woefully underpowered. It will not even pop popcorn thoroughly! It takes about 50% more than you expect to heat or reheat common foods. Very, very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 17, 2020
Hello Ciara022 - We're very sorry that this has been your experience with the Advantium microwave feature. Our product team would like to look into this further for you. If you could, please email your contact details as well as a copy of your review to: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact