Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
315
4 Stars
82
3 Stars
26
2 Stars
18
1 Star
18
88%of customers recommend this product.
(
356 out of
403)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
5
Techy and easy
on February 19, 2021
Posted by: Ca Jam
from Southern California
This has the wow features but none of the "hard to learn to use" that come with technology. You can feel like a better cook ala-chef with a device you can plug in and put in (and set) the food your baking so you know it's the right temperature you need. The microwave has different specific settings (e.g., reheat, rice, soup, etc.) so you don't have to manually enter the time you'd need.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 3, 2021
Hello Ca Jam, Thanks for reaching out! We are so pleased to hear that you are satisfied with your new oven. We welcome your feedback and take it very seriously. If you need any GEA assistance in the future, please feel free to reach out! Thanks for your feedback! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Does Everything!
on February 8, 2021
Posted by: Strawberry rubia
Love my double wall Advantium oven. Upper combo oven=Microwave/Speedcook/Convect Bake is so versatile. It uses a combo of halogen heat lights and microwaves. Easily acts as a small oven for side dishes and could even do a small turkey. We are almost empty nesters and love not having to heat up the full size oven unless truly needed. There is a small learning curve on using all the fantastic settings but totally worth it. Just read the LED screen, and it tells you exactly what to do :) If you are 5’ 4” or shorter have you cabinet company lower the oven wall cabinet cutout by 2”, so can easily clean the inside of upper oven. My GC just went with standard cutout, I have to use a step stool to clean far in the back. Minor detail.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love these ovens!
on January 23, 2021
Posted by: Liberty13
from Central FL
I like having so many cooking options with these ovens - convection, speed cook, microwave, and a regular oven. Manual is informative, oven controls are easy to use, and a cookbook is included. This was a great addition to my new kitchen. I've wanted a double oven for many years, and the Advantium exceeds my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 19, 2021
Hi Liberty13, thanks for reaching out to us! We're glad to see you're loving your ovens and we want you to know we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on January 21, 2021
Posted by: Beverlyk
from augusta Ky
This oven is amazing. I can't wait to try all the different features and options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 11, 2021
Hi Beverlyk, we look forward to seeing how much you enjoy all your features your oven has to offer! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Looked good, worked good but all short lived
on January 14, 2021
Posted by: BayAreaBiker
from San Diego, CA
Purchased PT9800 dual oven with Advantium technology when we moved into our new home. In fact, I upgraded all the appliances at that time. It has just been 5 years, and right before Thanksgiving 2020, it was lights out in the top Controller module and both the ovens stopped working.
Hmm.. I did not expect it to be so short lived but understand that these things happen. Call Service dept and they will put it back together, right..? Or so I thought.
It did not happen like that at all. First, there was a problem in scheduling a service tech to come out to diagnose the issue. Finally, when I was successful with that, one person came on Dec 17, looked at the wall oven unit and said that he can't do it. He said that I should have scheduled two techs to come as one technician can't handle it. How would I suppose to know although I gave the model number at the time of booking the appointment but it's my fault now. So, he left in 5 minutes without doing anything. Highly unprofessional.
Next appointment on Jan 7, two technician showed up early morning and got to the task right away. They first attributed the issue to the fuse. Replaced the fuse and it made a humming sound of life again. So far so good. As soon as the microwave was put through test, fuse blew out again. They then started changing parts after parts (capacitor, diodes) to diagnose the issue and every time it stopped working. Finally, they figured that it was the relay card (part of control card) that has gone bad. I wondered at the quality of electronic parts that GE used in this oven that went bad just in 5 years.
Now, the expectation would be that they replace the card then & there and everything would be same as new. NOPE! It is slightly convoluted than that. The way GE service works is that they first send the tech to diagnose the problem, who then order the parts. And when the parts arrive, you need to call the service tech dept again and schedule a tech to come back and fix it. It easily adds a month of downtime.
But my oven is special. Right now, the parts that my oven needs are not in stock. Not in stock as in these won't be available until mid-March. Obviously GE is making flimsy products that chews through the service parts. Well, until then, I have a very expensive shiny showpiece in my kitchen.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 25, 2021
Hi BayAreaBiker, we couldn't be more sorry about the difficulties you've had with your combination double wall oven. This is never the expectation we'd have for any of our customers and we can't imagine how frustrating this has been for you. We will be sure to send this to our product and technician teams so that we can make sure this doesn't happen to anyone else. We're glad to have you in our GEA family and want you to know if you have any other questions or concerns, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Adantium Microwave
on January 3, 2021
Posted by: WW1255
We love this oven microwave combo. It is really like having a double oven, but also a microwave. You bake perfect cookies in 10 minutes in the microwave. I will say, like others, the actual oven take a while to heat up. But we very rarely even use it, and we like everything else so much, it doesn't bother us.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my oven
on January 2, 2021
Posted by: LisaJMB
from San Francisco East Bay, CA
I really like my new oven. The space is great and flexible. It cooks evenly and is easy to use once you familiarize yourself with the cooking options. The quick help card that comes with the oven/microwave is VERY helpful. I haven’t yet used all of the features but so far I really like the way it cooks. I’ve made a Thanksgiving turkey, a roast leg of lamb, and a roasted duck all for the holidays and they came out perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Duo!
on December 30, 2020
Posted by: AJ2020
from Cincinnati, Ohio
We love the confection oven/Microwave combination. Definitely changes the game for cooking and reheating. Extremely quiet when operating. Easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com