Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Absolutely hate this oven
on March 11, 2023
Posted by: Bretto2
from Erie, CO
Got this oven with our new home build. This is the slowest heating oven I’ve ever had. Both ovens take around 25-30 mins to reach your preheated temperature. The convention mode doesn’t show much difference either. The toast mode is nothing like a real toaster and you’re better off buying a 25 dollar toaster. The controls are also kind of cumbersome and I have a feeling after a few years the spinning select knob is probably going to fail leading to a costly repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Don@GEA, GE_Appliances, March 14, 2023
Hello - Thanks for taking the time to reach out. We understand the disappointment that was caused by your concerns. The different cooking modes use different preheat methods to heat the oven for the specific cooking mode. Some modes will take longer than others (i.e. convection bake multi). If you feel your oven is having a problem, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737.
We appreciate your insight about the toast mode option and the control knobs. Your valuable feedback will be provided to our product development team. If you have any concerns in the future, feel free to contact us on social media. Kind regards. - Don@GEA
would be better if the advantium/microwave screen was separate from the oven screen, because doing multiple functions it's to crowded on one screen. Also, when function done the buzzer is to low to hear..
Simple controls, reliable results. I had to replace a 2 year old JennAir because the repair parts were “unavailable”. This after two previous repairs. The GE is much easier to use. Preheats faster and the results are reliable.
Bought this with our new home as an option. Absolutely hate this oven as it takes forever to heat up regardless of convection or standard baking mode. We came from using gas units to this and really are disappointed with this. Not to mention we were missing the accessories that were supposed to come with the unit. Don’t recommend unless you like adding an extra 25-30mins onto every cooking experience you do prewarming this oven.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 7, 2023
Hello- We appreciate your purchase and the time you took to share your review. We will share your comments and feedback with our engineering and design teams.
We can understand how frustrating it is when a new appliance doesn't meet your expectations and want to help! The upper oven is an Advantium oven that has many amazing features and we want to be certain you are aware of the features.
The oven looks great, but there is a rattling and loud vibration noises when using the microwave. We have had the repair person come out twice and it still isn't fixed. They will be returning again in a few weeks with more parts.... In addition, the shelves in the oven do not slide smoothly and are difficult at times to raise and lower at times..
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 3, 2023
Hi,
Thank you for taking the time to leave a review on your GE Appliances microwave. Your feedback is very important to us!
With that being said, we are truly sorry to hear that your microwave is making a rattling noise. We understand the nuisance and aggravation this causes, and we apologize.