Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(454 Reviews)
Rating breakdown 454 reviews
5 Stars
314
4 Stars
80
3 Stars
26
2 Stars
17
1 Star
17
89%of customers recommend this product.
(
355 out of
401)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Problems
on September 21, 2023
Posted by: nellgraber
numerous problems since July 2023 install. Still not resolved. Not acceptable. Still under warranty but I want it repaired or replaced with a working model.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 21, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not a happy customer
on December 25, 2023
Posted by: Don1943
The metal tray you use when you do convection cooking in the microwave doesn’t fit which sadly I didn’t discover until Christmas Day. Not a happy customer.
Response from geappliances.comBy Tierra, GE_Appliances, January 8, 2024
Hello there,
We're so very sorry to hear that the tray for your wall oven isn't fitting. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for reaching out. - Tierra@GEAppliances
We're so very sorry to hear that the tray for your wall oven isn't fitting. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for reaching out. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon! Quit working after only one month!
on February 14, 2024
Posted by: Trapped
Doesn’t work after only a month! Slow service to repair. Should replace.
Response from geappliances.comBy Lauren, GE_Appliances, February 15, 2024
We’re sorry to learn that you need service for your range so soon into your ownership journey. We’re glad to see that you we’re able to take advantage of your warranty and we trust our qualified service team will efficiently address and resolve these concerns.
Written by a customer while visiting geappliances.com
Customer Rating
5
It's "Cheating" to own Adventium
on March 11, 2024
Posted by: AdventurePastor
It's not only beautiful as part of our kitchen, the Adventium is so unique and amazing! It's kind of "cheating" as you can make so many delicious foods so much easier with it!
Written by a customer while visiting geappliances.com
Customer Rating
3
Oven probe
on April 20, 2024
Posted by: Jonas0102
Temperature oven probe not even close to being accurate
Response from geappliances.comBy Jonathon, GE_Appliances, April 22, 2024
We want to help out with the temperature probe. We recommend checking the following article, as it provides some tips that can help you get better results from the probe. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18657).
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product poor installation.
on May 8, 2024
Posted by: MH83
from Houston Tx
Was not happy with the installers. I had to turn the breaker because it was not labeled and he would not touch it. Not friendly at all just walked out when it was done no instructions on how to operate it. I had to takeoff some of the protective covering myself.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Michael, GE_Appliances, May 9, 2024
We hate to hear that your installer left you less than impressed, and that you had to turn off the breaker yourself. We are constantly trying to make our services better, and we’ll forward this information to our installation team so we can work to improve. When it comes to operating instructions, we no longer offer printed manuals. You can find the manual for your model online at any time by searching your model number, and you can find the current version of your use and care manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--CrOH1wOQ--/t8neoczzgri80d5zl5qi.pdf
https://products-salsify.geappliances.com/image/upload/s--CrOH1wOQ--/t8neoczzgri80d5zl5qi.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Pleased overall
on May 13, 2024
Posted by: Judy2024
We only started using this unit in mid-April at the completion of a kitchen remodel so have not tried most of the features. When using the Timer alone, we can set any number of seconds. However, when using the Microwave feature in the Upper Oven, we can only set the seconds for the Cook by Time option in increments of 15 seconds. We miss the flexibility to set any number of seconds that we had with our old countertop microwave that this unit replaced. Increments of 15 seconds should not be a one-size-fits all. While the Lower Oven takes a while to cool down after baking an item, it does so quietly.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 3, 2024
Posted by: MomDogAB
Easy to use, fast and efficient too. Love all the features and functionality.
Written by a customer while visiting geappliances.com