Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
298
4 Stars
78
3 Stars
26
2 Stars
17
1 Star
17
88%of customers recommend this product.
(
346 out of
391)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Hate this double oven
on March 4, 2023
Posted by: Bowsik1
from Erie, Co
Bought this with our new home as an option. Absolutely hate this oven as it takes forever to heat up regardless of convection or standard baking mode. We came from using gas units to this and really are disappointed with this. Not to mention we were missing the accessories that were supposed to come with the unit. Don’t recommend unless you like adding an extra 25-30mins onto every cooking experience you do prewarming this oven.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 7, 2023
Hello- We appreciate your purchase and the time you took to share your review. We will share your comments and feedback with our engineering and design teams.
We can understand how frustrating it is when a new appliance doesn't meet your expectations and want to help! The upper oven is an Advantium oven that has many amazing features and we want to be certain you are aware of the features.
Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2001078.pdf&_ga=2.3720688.1903669194.1678122271-2092837760.1668014705
This link will explain the features and recipes.
https://www.geappliances.com/ge/advantium-oven.htm?_ga=2.70364496.1903669194.1678122271-2092837760.1668014705
Please let us know if you have any questions in the future, we are always happy to help! Joyce@GEA
We can understand how frustrating it is when a new appliance doesn't meet your expectations and want to help! The upper oven is an Advantium oven that has many amazing features and we want to be certain you are aware of the features.
Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2001078.pdf&_ga=2.3720688.1903669194.1678122271-2092837760.1668014705
This link will explain the features and recipes.
https://www.geappliances.com/ge/advantium-oven.htm?_ga=2.70364496.1903669194.1678122271-2092837760.1668014705
Please let us know if you have any questions in the future, we are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolutely hate this oven
on March 11, 2023
Posted by: Bretto2
from Erie, CO
Got this oven with our new home build. This is the slowest heating oven I’ve ever had. Both ovens take around 25-30 mins to reach your preheated temperature. The convention mode doesn’t show much difference either. The toast mode is nothing like a real toaster and you’re better off buying a 25 dollar toaster. The controls are also kind of cumbersome and I have a feeling after a few years the spinning select knob is probably going to fail leading to a costly repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Don@GEA, GE_Appliances, March 14, 2023
Hello - Thanks for taking the time to reach out. We understand the disappointment that was caused by your concerns. The different cooking modes use different preheat methods to heat the oven for the specific cooking mode. Some modes will take longer than others (i.e. convection bake multi). If you feel your oven is having a problem, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737.
We appreciate your insight about the toast mode option and the control knobs. Your valuable feedback will be provided to our product development team. If you have any concerns in the future, feel free to contact us on social media. Kind regards. - Don@GEA
We appreciate your insight about the toast mode option and the control knobs. Your valuable feedback will be provided to our product development team. If you have any concerns in the future, feel free to contact us on social media. Kind regards. - Don@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek look
on March 13, 2023
Posted by: Microwave Onion
from louisville ky
Very nice and easy to use. Complete alarm is too quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Lousy microwave
on June 30, 2023
Posted by: Rich706
The oven works fine. The microwave has died on us 4 times now. The first 3 times they replaced a circuit board. We finally signed up for a GE Warranty with Assurant. So far it's been worthless. Tomorrow we go shopping to replace this whole unit.
Response from geappliances.comBy Haley@GEA, GE_Appliances, July 3, 2023
Good afternoon.
First we want to thank you kindly for providing us with feedback on your combination double wall oven. We're so sorry to hear that the microwave on this model consistently kept going out. This is certainly not the quality we strive for and we apologize for your experience.
Please know that your review is taken seriously and is very helpful to us. Our product teams do look over this information in order to learn from our customers where improvements can be made in the future.
We hope to regain your trust back in our brand with future appliances. It's always a pleasure to have you as part of our team.
-Haley@GEA
First we want to thank you kindly for providing us with feedback on your combination double wall oven. We're so sorry to hear that the microwave on this model consistently kept going out. This is certainly not the quality we strive for and we apologize for your experience.
Please know that your review is taken seriously and is very helpful to us. Our product teams do look over this information in order to learn from our customers where improvements can be made in the future.
We hope to regain your trust back in our brand with future appliances. It's always a pleasure to have you as part of our team.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but not efficient
on July 26, 2023
Posted by: Gjt6668
from Haymarket, va
Great but not efficient. I wish it had more features with less presses of the wheel
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on September 21, 2023
Posted by: nellgraber
numerous problems since July 2023 install. Still not resolved. Not acceptable. Still under warranty but I want it repaired or replaced with a working model.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 21, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not a happy customer
on December 25, 2023
Posted by: Don1943
The metal tray you use when you do convection cooking in the microwave doesn’t fit which sadly I didn’t discover until Christmas Day. Not a happy customer.
Response from geappliances.comBy Tierra, GE_Appliances, January 8, 2024
Hello there,
We're so very sorry to hear that the tray for your wall oven isn't fitting. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for reaching out. - Tierra@GEAppliances
We're so very sorry to hear that the tray for your wall oven isn't fitting. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for reaching out. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon! Quit working after only one month!
on February 14, 2024
Posted by: Trapped
Doesn’t work after only a month! Slow service to repair. Should replace.
Response from geappliances.comBy Lauren, GE_Appliances, February 15, 2024
We’re sorry to learn that you need service for your range so soon into your ownership journey. We’re glad to see that you we’re able to take advantage of your warranty and we trust our qualified service team will efficiently address and resolve these concerns.
Written by a customer while visiting geappliances.com