Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
2
Electrical issues
on July 21, 2023
Posted by: Brian max
It’s nice but having issues with microwave not working. Have reset electrical panel
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 24, 2023
Oh no!
We're so very sorry to hear that the microwave on your new double wall oven isn't working. We certainly understand how disruptive something like this can be and we want to help. If you have reset the unit, and it still won't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Have a great day. - Tierra@GEA
Before purchase, we had a 17 year old GE Wall Oven that was microwave on top and convection oven below. I love my new unit and its ability to be used as a microwave or oven.
The oven works fine. The microwave has died on us 4 times now. The first 3 times they replaced a circuit board. We finally signed up for a GE Warranty with Assurant. So far it's been worthless. Tomorrow we go shopping to replace this whole unit.
Response from geappliances.comBy Haley@GEA, GE_Appliances, July 3, 2023
Good afternoon.
First we want to thank you kindly for providing us with feedback on your combination double wall oven. We're so sorry to hear that the microwave on this model consistently kept going out. This is certainly not the quality we strive for and we apologize for your experience.
Please know that your review is taken seriously and is very helpful to us. Our product teams do look over this information in order to learn from our customers where improvements can be made in the future.
We hope to regain your trust back in our brand with future appliances. It's always a pleasure to have you as part of our team. -Haley@GEA
Advantium is great, but oven racks?? What is deal?
on June 27, 2023
Posted by: BeachinSouthTexan
Just got installed, glad to have Advantium back…but what is deal with oven racks? Why do I get two old fashioned slide out metal racks (which btw) are pretty flexible, bending really easily? And only one slide out on wheels fancier rack? Why not 2 good racks? This is pretty disappointing for the cost point….
Of the quad of GE appliances we got with the new house, the oven is the best (to date). The oven and microwave both work great - haven’t gotten to the convection oven feature yet. Mostly intuitive controls - the wheel knob takes some getting used to but so far so good.