Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
5
Love the many uses
on December 4, 2023
Posted by: C Div
Well, so far I have only had the oven for a day, but I love it! Specifically, I love the black enamel interior and racks, the bottom slide out rack, selection dial, the pleasing tone of the alert, the multiple use top oven which replaced my toaster oven, microwave and air fryer. I cant wait to use the Proof mode when I make dough and biscuits! Thats all I know so far about the unit.
Overall very nice oven combo….2 items could be better…the upper microwave/convection oven has a circular glass bottom as well as a metal one …it is difficult to get them centered on the rotating rings…frustrating. Also the microwave door wants to spring upward when opened. Somewhat picky items for what is otherwise a very nice oven combo.
Advance him technology is amazing the speed cook feature cooks so fast, and so easy with the preselected buttons that has made my life so much simpler the food came out perfectly
numerous problems since July 2023 install. Still not resolved. Not acceptable. Still under warranty but I want it repaired or replaced with a working model.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 21, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know. -Charlie@GEAppliances
I think we will like the unit once it works - under warranty repair for a bad microwave magneto out of the box. Also noted that this unit takes a long time to pre-heat due to the way electrical load is distributed within.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 12, 2023
Hi,
We appreciate you taking time to write this review. Having to repair your oven upon its arrival can be unexpected, but we're committed to getting you the help you need. Our records show that you have been corresponding with one of our case managers via email and we ask that you continue doing so until this matter is resolved. Thank you for your time and patience.