Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,013 Reviews)
Rating breakdown 29,013 reviews
5 Stars
24,861
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
This phone is amazing and excellent.
on March 30, 2026
Posted by: Samgaj29
[This review was collected as part of a promotion.] I really love this phone and I love all the future except bettery performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features and camera are amazing no phone compa
on March 30, 2026
Posted by: TBucio
[This review was collected as part of a promotion.] I truly enjoy galaxy AI it's extremely helpful from recipes to general questions the phone performs very well for mobile games i even play a Nintendo DS emulator on it all thanks to the s pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Igfvjutjkknj
on March 30, 2026
Posted by: 00000o
[This review was collected as part of a promotion.] Love it, best phone ever, super slow, llllkhfjolk
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quick and responsive except
on March 30, 2026
Posted by: Ritch10
[This review was collected as part of a promotion.] I mainly use for streaming, mild video editing. Everyday use call text. Nothing heavy. But i always use samsung so pretty trust is there. Every 3-4 years i trade to the new model. Last year got s25 ultra. Though features are better than my older phone. I noticed randomly it lags and i have to restart it. No big deal for me though sometimes its annoying. But overall it is still a solid device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Ai Samsung
on March 30, 2026
Posted by: Lolu91
[This review was collected as part of a promotion.] Phone is good the pen doesn't do much tho..........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around
on March 30, 2026
Posted by: Justj1991
[This review was collected as part of a promotion.] This phone all around is a great device from the software to the camera.Even to its integration with AI. I use my phone for everything.From creating art to helping me create designs for cups and other products as well as making logos and designs for people.It is my lifeline, and it never fells me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Moynihan111897
[This review was collected as part of a promotion.] My phone works great, for video/audio and everything in-between. The AI feature is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Fast, and Great for Streaming
on March 30, 2026
Posted by: Pinkgirl74
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra with Galaxy AI and I’m honestly really impressed. The phone itself is super fast, the screen is beautiful, and the battery easily lasts all day even with heavy use.
The Galaxy AI features are actually useful, not just a gimmick. The live call translation and text assist make it really easy to communicate and write messages. The photo editing AI is probably my favorite — you can remove objects, move things around in pictures, and it looks very natural. The camera is amazing, especially the zoom and night pictures.
Streaming on this phone is top-tier. The display is bright and crisp, making Netflix, YouTube, and live TV look incredible, and the sound quality is surprisingly strong. Even with long streaming sessions, the phone keeps up without lag and the battery holds up really well.
The S Pen is still a great feature for notes, lists, and quick edits. The phone is big, but if you like larger screens, it’s perfect for videos, social media, and multitasking.
Overall, the Samsung Galaxy S25 Ultra with Galaxy AI feels like a very smart, very powerful phone and definitely one of the best phones I’ve used.
The Galaxy AI features are actually useful, not just a gimmick. The live call translation and text assist make it really easy to communicate and write messages. The photo editing AI is probably my favorite — you can remove objects, move things around in pictures, and it looks very natural. The camera is amazing, especially the zoom and night pictures.
Streaming on this phone is top-tier. The display is bright and crisp, making Netflix, YouTube, and live TV look incredible, and the sound quality is surprisingly strong. Even with long streaming sessions, the phone keeps up without lag and the battery holds up really well.
The S Pen is still a great feature for notes, lists, and quick edits. The phone is big, but if you like larger screens, it’s perfect for videos, social media, and multitasking.
Overall, the Samsung Galaxy S25 Ultra with Galaxy AI feels like a very smart, very powerful phone and definitely one of the best phones I’ve used.
Value
5
Written by a customer while visiting Samsung US