Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,290 Reviews)
Rating breakdown 30,290 reviews
5 Stars
25,929
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This product is very reliable and fast
on October 10, 2026
Posted by: INOVVV
[This review was collected as part of a promotion.] I chose this phone because its very beautiful and the camera quality matches. Every part of the ui is friendly and is a nice change of pace from other phones ive used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 years + samsung rocks
on October 10, 2026
Posted by: Arrvikeywest
[This review was collected as part of a promotion.] For me, Samsung is the best! I’ve been using Samsung phones for more than 10 years, and I upgrade about every two years because I enjoy keeping up with improving technology. My current phone is the Galaxy S25 Ultra, and I’m proud to continue my Samsung journey. Technology keeps moving forward, and Samsung keeps me excited about what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall happy with my phone.
on October 10, 2026
Posted by: MachineHead
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a refined flagship that pairs top-tier ergonomics with brute-force performance, though it introduces a controversial hardware downgrade
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
Performance & Efficiency: Snapdragon 8 Elite provides class-leading speed and improved battery endurance.
Camera Reliability: Consistent, sharp imaging across all focal lengths with refined post-processing.
Good lock: the best thing about Samsung phones is this app.
Weaknesses
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
Stagnant Charging: Peak wired charging remains capped at 45W.
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Heating: the phone becomes quite hot when using in car with wireless Android Auto. . I thought it was just an issue with S22 ultra but face the same issue with S25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on October 10, 2026
Posted by: Shrek17
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra after switching away from samsung for a few years to the Google phones. Ive also had iPhones in the past, so i new android was the way to go. Google makes a fine phone, but everything about the Samsung is better. Pictures, videos, speed, durability. Its an easy choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on October 10, 2026
Posted by: LOVE2shop
[This review was collected as part of a promotion.] I currently use my s samsung device to work and as well as personal use. I enjoy this device very much so other than the simple fact that I lost my pen and for some reason whenever I'm around any type of building or whatnot it asks me if I have got my S Pen which I've shut off many times and it just continuously keeps going back on which is okay, because I appreciate that it keeps reminding me that I don't put it back in the phone which I do very often from. Having mental disorders , so I find it very helpful that it reminds me period .
Not only that, but my\nDevice also has a great sound.And whenever I want to hear my music or watch an application or play an application, it's pretty easy pretty quick and I've always lik\nEd Samsung Galaxy phones, I think they're awesome.Keep coming up with a good ones , guys!
Not only that, but my\nDevice also has a great sound.And whenever I want to hear my music or watch an application or play an application, it's pretty easy pretty quick and I've always lik\nEd Samsung Galaxy phones, I think they're awesome.Keep coming up with a good ones , guys!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A review on the S25 ultra
on October 9, 2026
Posted by: Lazywizard15
[This review was collected as part of a promotion.] I came from the Nothing Phone (2), this is my first flagship and possibly one I hope to keep for a few years at least. It's got an amazing camera when you utilize the Expert RAW camera, and the software customizability is on another level entirely. The world is your oyster with one UI. Although I do wish the battery life was better but, apart from that the phone has been blazingly fast. Handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on October 9, 2026
Posted by: Naresh
[This review was collected as part of a promotion.] chose the S25 Ultra because of the Snapdragon 8 Elite performance and the upgraded titanium frame. The screen looks incredible outdoors thanks to the anti-glare Gorilla Armor, and it feels surprisingly light to hold compared to older models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Only Samsung!!
on October 9, 2026
Posted by: EchoAndAsh
[This review was collected as part of a promotion.] Everytime I choose to upgrade my phone I chose a Samsung. The features and capabilities are beyond compare. I now use my S25 Ultra more than my laptop. I use the stylus for my editing and use the camera for the bands I go to see. It refines the picture before I have to. In love!!
Value
5
Written by a customer while visiting Samsung US