Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,013 Reviews)
Rating breakdown 29,013 reviews
5 Stars
24,861
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone I've ever had
on March 30, 2026
Posted by: Snabooper
[This review was collected as part of a promotion.] I upgraded last year from an s22 ultra to the s25 ultra and you can really see the difference in quality between the 2 devices. I love how responsive and put together the s25 is and it has been super useful in my life ever since I got it. I use it for pretty much everything in my life and it has never let me down with its performance. It feels good in the hands and I like that it has smooth flat edges and smooth corners compared to the s22 which had a curved edge and 90° corners. It also has a super long battery life which has helped me out a lot because my job requires me to use my phone a lot and my s22 would be drained after a few hours where as I can work for 7 hours and only lose 30%-40% max. Overall I love the s25 and I'm very happy I made the switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 30, 2026
Posted by: Dabomb
[This review was collected as part of a promotion.] Ive had galaxy phones since I can remember also worked well and have been overall very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 30, 2026
Posted by: Luvmy25u
[This review was collected as part of a promotion.] I absolutely love my s23 ultra. There is nothing this phone can't do. AI has been a helpful tool when coming up with catchy post for social media.
I use my phone for social media, online classes, operating a business, you name it I do it on my phone. This phone literally has every aspect of my life saved in it.
I use my phone for social media, online classes, operating a business, you name it I do it on my phone. This phone literally has every aspect of my life saved in it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra after 3 Months
on March 30, 2026
Posted by: AKarlin32
[This review was collected as part of a promotion.] Very pleased with upgrade from S20 after having that since 2018. Use mostly for daily news, social media, purchasing things, in gym for music, phone calls etc. Galaxy AI very helpful in clarifying important information and in bringing to forefront unthought of possibilities. It has been a major device upgrade that has made my daily life easier to manage and filled with new possibilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Joetwarthon
[This review was collected as part of a promotion.] The latest device offers a truly remarkable user experience. Its advanced capabilities are impressive, particularly with the integration of artificial intelligence. This AI enhances various functions, making daily tasks more intuitive and efficient. The camera system, powered by intelligent algorithms, captures stunning photos and videos with ease. Furthermore, the processing speed is exceptional, allowing for seamless multitasking and demanding applications. Battery life has also been significantly improved, ensuring you stay powered throughout the day. The sleek design complements its powerful performance, making it a joy to hold and use. Overall, this device represents a significant leap forward in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very user friendly
on March 30, 2026
Posted by: Zemat1
[This review was collected as part of a promotion.] I USE MY DEVICE FOR WATCHING YOUTUBE VIDEOS AND DO IT YOURSELF PROJECTS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the phone
on March 30, 2026
Posted by: jaykwon
[This review was collected as part of a promotion.] it a good and lovely phone lovely the pictures on ut
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They cut every corner
on March 30, 2026
Posted by: Jsanf44373
[This review was collected as part of a promotion.] It's been glitchy and the battery drains fast nobody should buy unless they want dex and even then maybe not worth it. My worst cell phone experience by far
Value
1
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Jsanf44373, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day for a range of daily tasks, and needing lasting battery life and uninterrupted usage. We have provided links to troubleshooting guides to help you maximize the battery life, speed, and glitching you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US