Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,485 Reviews)
Open Ratings Snapshot
Rating breakdown 30,485 reviews
5 Stars
26,098
4 Stars
3,444
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Game Booster & Modes
on May 16, 2026
Posted by: Nathanxff
[This review was collected as part of a promotion.] I use my Samsung phone mostly for Free Fire, YouTube, and school stuff. Game Booster actually helps my games feel smoother and I notice less lag when I play for a long time. The battery is pretty good too because I can play without charging every few hours. I also tried some Galaxy AI features and they’re useful for quick searches and editing. Overall I’ve been enjoying this phone a lot and it been 2 years since I had it and it still feels great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By Far The Best Phone I've Ever Owned!
on May 16, 2026
Posted by: Mellyz
[This review was collected as part of a promotion.] I don't believe I've used Galaxy AI yet even though I have had this phone since it first came out. I remember the first day it arrived I was so excited. I love the color options and have never ever had a problem with it whatsoever. The charge lasts me all day, even if I'm on it for quite a few hours during the morning hours while my kid is in school. It's by far the best phone I've owned. So much so that I'm passing it down instead of trading it in. I don't mind the price I paid at all, because it's definitely worth it. There are so many amazing features on this phone, to the point that I haven't even explored all of them as of yet. I have recieved multiple compliments on the style, quality of videos, pictures, among many others. I am forever an Android fan, and Samsung is legit the only brand that I've never had one single complaint about. The perks, the company itself in whole is remarkable. I wholeheartedly am happy with my phone 1,0000%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charging Time Lasting
on May 16, 2026
Posted by: Thechillaxin
[This review was collected as part of a promotion.] I love the features and phone overall. However, I'm still having issues with battery charges
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on May 16, 2026
Posted by: Pmp1986
[This review was collected as part of a promotion.] Samsung galaxy phones have always exceeded expectations and continue to wow everytime.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all AI features
on May 16, 2026
Posted by: Mush2learn
[This review was collected as part of a promotion.] I use galaxy AI all the time. Almost everyday. Its helped learn how to change my oil and replace my headlights. Ive learned how to replace my car battery and how to use a multimeter that I recently bought to check the fuses in my car!! I use it daily and I dont know how k got thru life without it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutting edge devices
on May 16, 2026
Posted by: DesReview
[This review was collected as part of a promotion.] The S25 ultra is in a league of its own... So many great features. Would definitely recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
When is the best ones ever
on May 16, 2026
Posted by: Lovers34
[This review was collected as part of a promotion.] In samsung , s twenty five is one of the best phones period I love that freaking phone does what I need is one of the fastest and the twenty six in twenty five
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great for pictures taking and stor
on May 16, 2026
Posted by: Song29bird
[This review was collected as part of a promotion.] The Gemini ai is nice feature for the but the phone it self is amazing with the storage and apps that can make life more simple.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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