Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Peak of technology and desing
on April 13, 2026
Posted by: Javier6034
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a long year, and honestly it feels more like a polished and something all new
The first thing I noticed is the design. It’s still big and premium, but the edges are a bit more rounded, so it’s actually more comfortable to hold than older Ultra models. The titanium frame makes it feel super solid, and the screen is just insane as always: bright, smooth, and huge.
Performance-wise, it’s crazy fast. Apps open instantly, multitasking is smooth, and gaming feels effortless. But that’s kind of expected at this level.
Where things feel different is the AI features. Some of them are actually useful like summarizing stuff, helping with messages, or doing things across apps, but others feel like things I probably won’t use every day. It’s cool, just not life-changing yet.
The camera is still one of the best out there. Photos look sharp, zoom is wild, and low-light shots are better than before. It’s not a massive jump from last year, but it’s definitely refined.
One thing I didn’t love: the S Pen lost Bluetooth features, which feels like a small step back if you used it a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on April 13, 2026
Posted by: Michael
[This review was collected as part of a promotion.] The phone works great, the new storage is better I take alot oh photos of my family, I love how the camera take clearer picture np matter how far you are away, and the pen helps with my clients when I have them sign for me to clock out of my care giving job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall the best phone I ever had!!
on April 13, 2026
Posted by: Ardiem
[This review was collected as part of a promotion.] AI features helps with daily task with top reviews and helpful information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly fast and accurate!! Never lets me down!!
on April 13, 2026
Posted by: Captainwampy
[This review was collected as part of a promotion.] This phone has been amazing for the past year ive used it. Never crashed. Never lagged. Did whats been asked no questions asked.. im amazed by how far technology has come it is really mind-blowing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone
on April 13, 2026
Posted by: Lovepurple16
[This review was collected as part of a promotion.] I actually don't use the galaxy AI and I am not sure why I don't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY GALAXY S25ULTRA
on April 13, 2026
Posted by: Lolli1965
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra everyday for EVERYTHING. Th Galaxy AI features really enhance how my experience has improved. It is very intuitive amd seems to always know what I need when I need it.
Don't know how I survived prior to Mobile phones and AI ... ☺️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone ive ever had
on April 13, 2026
Posted by: Mamayield
[This review was collected as part of a promotion.] I love the camrea features inuse that the most with 6 kids that play sports, the customization of app & themes. The way i can see my loved ones fave show up when they call or text. The galaxy ai in use while cooking a lot for help with substitutions or sides, plus galaxy ai is a amazing in the car finding business or asking questions i can not confirm while driving. Galaxy 25 ultra is definitely one the best phone i have ever had, even though i might upgrade to the new galaxy 26 in the future. Samsung is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super great phone.
on April 13, 2026
Posted by: Corgichaser220
[This review was collected as part of a promotion.] I love my phone. I use every inch of its abilities in my day to day life. The AI for photo editing is a life saver when you've got so many kids and nobody wants to sit still!
Value
5
Written by a customer while visiting Samsung US