Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,475 Reviews)
Open Ratings Snapshot
Rating breakdown 30,475 reviews
5 Stars
26,090
4 Stars
3,442
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
IA feature really help me in all my task
on May 25, 2026
Posted by: Rrb401
[This review was collected as part of a promotion.] Is so easy for me to do anything with my phone with a press of few bottons, i've been Galaxy customer since S1 🤣👌🙌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely upgrade from my ZFold
on May 25, 2026
Posted by: OniRising
[This review was collected as part of a promotion.] Galaxy AI has been pretty fun to use considering its my first time using AI and its very easy.
Its been a big upgrade with my mobile games like Genshin and Wuathering Waves, faster and graphics look much better on the screen and controls feel better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good camera
on May 25, 2026
Posted by: Tolon21
[This review was collected as part of a promotion.] I give it 5 stars because I think that it has very high quality in photos, videos, video game speed, and not to mention, the Ai system. It is extraordinary!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best in the market.
on May 25, 2026
Posted by: NicaLove
[This review was collected as part of a promotion.] I have own Samsung since my teenage years. I never thought about having another phone. Samsung isn't just a phone to me. It's apart of my history and life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a smooth running device that really holds up
on May 25, 2026
Posted by: Krivik
[This review was collected as part of a promotion.] I use it for games, the battery life is unbelievable. The graphics and speed of this device really hold up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent phone
on May 25, 2026
Posted by: Nicekat
[This review was collected as part of a promotion.] The galaxy 25 ultra was my second, top of the line phone. It blows past all expectations. Between the stylus, the highly responsive screen and even the Dolby audio, it's beyond incredible. The Galaxy AI has been quite helpful with pictures, web searches and even with writing emails! Samsung is the leader in smart electronics and they have a new fan in me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to navigate
on May 25, 2026
Posted by: Stots26
[This review was collected as part of a promotion.] This phone is by far my favorite. The ai features are unmatched. The pen detail is more useful than you'd think initially.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I jus love this phone. Its my sidekick for real.
on May 25, 2026
Posted by: KingBrazy
[This review was collected as part of a promotion.] The AI is perfect. Its like the world on the palm of my hand. I jus love this phone. The AI is amazing. There ain't nothing it cant do that I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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