Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,297 Reviews)
Open Ratings Snapshot
Rating breakdown 30,297 reviews
5 Stars
25,935
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best Phone I've Owned!
on September 28, 2026
Posted by: bongoman
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is possibly the best phone I've had the privilege to own. I chose this phone because of its superior battery life, screen size, cameras, and AI photo editing features. The screen also has a anti-reflective coating, which is a huge plus when viewing the screen outdoor or under bright lighting. It's super fast, and after a year, it still works just as the day I bought it. Overall, a really positive experience! Can't wait to get my hands on the next Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra is an Amazing Phone
on September 28, 2026
Posted by: Saxman7
[This review was collected as part of a promotion.] I chose the S25 Ultra because of its power and versatility. The phone had great features and I love using the s pen. I'm very satisfied with it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone
on September 28, 2026
Posted by: MagmaSamurai
[This review was collected as part of a promotion.] As I first got into phones I always used Motorola but then I upgraded to the Samsung s25 ultra in 2025 and I've loved it ever since. The camera zoom and quality surprised me. And now whenever I need to make a note it's as easy as popping the stylus out of my Samsung and writing it down. I never miss important notes or phone numbers anymore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 ultra
on September 28, 2026
Posted by: 3doggrove
[This review was collected as part of a promotion.] I chose this device for the amazing camera and processor also great for someone that struggles with poor vision
only down fall is it dose not fit in a pocket very well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on September 28, 2026
Posted by: Loralove422
[This review was collected as part of a promotion.] I chose the Ultra because all of the features and storage. I can edit pictures, even take them from afar with my pen. Of course that's my favorite feature. The quality of my photos is amazing. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is by far the best!
on September 28, 2026
Posted by: LadyMphotography
[This review was collected as part of a promotion.] I chose to go with the Samsung galaxy s25 ultra. I like my big phones and this one still fits perfectly in my pockets! Amazing features! I am a photographer and small business owner and honestly I stopped using my huge professional camera for my phone, because, well...it takes way better photos! Im not kidding! I can edit right after taking photos, using the ai assistance helps with imperfections and lighting, making an absolute amazing quality image! Obsessed! Thank you Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This model is great and power
on September 28, 2026
Posted by: CanalApn
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as my everyday powerhouse, and it has exceeded all my expectations. The performance is lightning-fast, handling multitasking, heavy work apps, and daily navigation effortlessly without slowing down. The battery life easily powers through an entire demanding day, and the display is bright, crisp, and comfortable to read even under direct sunlight. The camera system captures stunning detail, while the S Pen makes note-taking and quick organization seamless. It is truly the complete package for productivity and everyday reliability
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone with a soul that brings happiness
on September 28, 2026
Posted by: Aallhan
[This review was collected as part of a promotion.] Ever since I got my first phone, I’ve been a loyal Samsung user: from my very first A10 and A12 to the S25U. My initial plan was to buy the S24U—it had been a long-time dream of mine. The incredible design and technologies that were truly new to me were very tempting, but based on a third party’s recommendation and my own deliberations, I decided to go with the next model instead. And honestly—I don’t see any downsides. The only thing that really makes me a little sad is the downgrade of the S Pen and the change to the iconic design. But these aren’t really drawbacks—it’s more a case of nostalgia for a past I wasn’t able to experience firsthand. The S25U itself is incredibly interesting: the design is just as intriguing, the camera is incredible, the convenient features—which I’m still discovering—are great, there’s a huge range of customization options, and the native operating system has a kind of soul to it. What do I mean by that? I mean that every detail gives a sense of warmth, as if it were made with care, for maximum convenience and enjoyment. It’s definitely worth the time, attention, and money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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