Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,727 Reviews)
Rating breakdown 28,727 reviews
5 Stars
24,664
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Well developed
on August 20, 2026
Posted by: Suss420
[This review was collected as part of a promotion.] Does everything i want and could ask for. Probably does more but im a dinosaur 🦕 and afraid to hit buttons as it may break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy rules.
on August 20, 2026
Posted by: Frozenbeard
[This review was collected as part of a promotion.] I chose Samsung back in 2014 and haven't looked back.
I use this device for my day to day life, at work and home. Calls, messages, emails, recipes, guitar, music, videos, etc,.
Couldn't imagine a day without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's 25 ultra review simply the best phone
on August 20, 2026
Posted by: photoguy
[This review was collected as part of a promotion.] That's 25 ultra is the best phone I've ever used excuser-friendly easy to operate and I choose keep using it the pictures are astounding, user-friendly easy to understand the ability to change between apps and all the features ads makes my life easier and makes business friendlier thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Supposed to be water resistant
on August 20, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I chose to stay a Samsung customer, this is my 4th Galaxy. The picture is clear and transitions are smooth, great for streaming.
My only complaint is after my phone got wet my screen has gone black. I have to get it fixed but I'm scared my photos of my kids are gone.
Value
3
Response from Samsung USBy R&R Team, August 21, 2026
Hello Michael, thank you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how important your device is to you every day for a range of tasks. Often times when a device is damage after a exposure to liquid, it can be the sediment or other minerals in the liquid that cause the damage to the device, so we do recommend ensuring your device is clean and dry if exposured to moisture. We have provided a link to the Samsung Support Team to assist you with any repair options available to you for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI features with SPen
on August 20, 2026
Posted by: StiffyMcStuffin
[This review was collected as part of a promotion.] I chose this phone as the replacement to my z flip. Huge improvement. Still want to go back to the z fold again 😋
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Versatility in Work
on August 20, 2026
Posted by: SGriffith918
[This review was collected as part of a promotion.] I chose the Ultra model for several different reasons. My first reason is that I like having a built-in stylus for the various apps I need to use for work purposes, including Google Sheets for more precise dragging of data cells. I also love having the ability to take quick notes without worrying about where I left the paper, and I like to draw or color when I have the time. My only grievance is that the stylus does not always stay locked into its home, and the slightest bump will loosen it from its home.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 20, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose samsung s25 ultra for the camera and software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on August 20, 2026
Posted by: Kingv03
[This review was collected as part of a promotion.] I chose this Samsung phone product because of its durability, its easy-to-use features, and the simplicity of changing the aesthetics of the phones wallpaper and widget format. I also like the handiness of the Bixby assistant, but I do wish it could learn how to differentiate my voice and background noise when I speak to it; that would make things a lot smoother when discussing demands.
Value
5
Written by a customer while visiting Samsung US