Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,293 Reviews)
Open Ratings Snapshot
Rating breakdown 30,293 reviews
5 Stars
25,932
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The S series it been one the best since the beggin
on September 28, 2026
Posted by: Goyster60
[This review was collected as part of a promotion.] Since it came out the S series phone I had it. Can't complain nothing about it, as long you take care of it will last until the phone can support the new update and then you have to change phone. But it a product that you can use and easy to understand no matter what age you are. Try the fold did not work out but had to go back to the S series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on September 28, 2026
Posted by: GSSeriesLover
[This review was collected as part of a promotion.] This is a great phone but it would be even better if it had an S Pen locator. I chose this phone because I am a loyal Samsung Galaxy S supporter. I've had the s series phones since they came out on the market.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best phone I've ever purchased.
on September 28, 2026
Posted by: Hellohellohello
[This review was collected as part of a promotion.] I choose the s25 ultra because of these things. ​Ergonomics: Samsung rounded off the sharp corners of its predecessor, making the massive titanium frame much more comfortable to hold.
​Anti-Reflective Screen: The 6.8-inch Dynamic AMOLED 2X display features specialized anti-reflective glass, drastically reducing outdoor glare compared to competitors.
​Brightness & Clarity: Sharp QHD+ resolution with smooth 120Hz refresh rate and high peak brightness for effortless readability under direct sunlight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only samsung products
on September 28, 2026
Posted by: y4h3ll
[This review was collected as part of a promotion.] I chose my s25 ultra because I have had samsung phones since the note 3. The one thing I REALLLLY wish you guys would bring back is the IR for standard tv remote functions, that was extremely unique and versatile.
My loyalty will always be with samsung.
I even have a computer with 5 samsung ssds 840 850 870, 960 and 970 evos. All 1tb drives.
I have even turned my family in to samsung users, washers dryers and even ovens.
Excellent products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ​Samsung Galaxy S25 Ultra The Undisputed King
on September 28, 2026
Posted by: Steveo716
[This review was collected as part of a promotion.] When looking for a device that delivers absolute peak mobile performance without compromises, I chose the Samsung Galaxy S25 Ultra—and it has proven to be a masterclass in smartphone engineering
​Samsung perfected the Ultra hardware by smoothing out the sharp corner contours and pairing a lightweight titanium frame with razor-thin, uniform bezels. The massive 6.8-inch Dynamic AMOLED 2X panel remains the absolute gold standard for mobile screens. Paired with industry-leading anti-reflective glass technology, outdoor readability under direct sunlight is flawless
And ​Under the hood, the custom Snapdragon 8 Elite processor handles intense heavy multitasking, high-framerate gaming, and 4K media rendering without missing a beat or overheating. Galaxy AI is integrated thoughtfully across the system, offering fast, on-device photo editing, real-time audio translation, and intuitive contextual search that feel practical rather than gimmicky.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra magnificent
on September 28, 2026
Posted by: Loyalsamsunguser67
[This review was collected as part of a promotion.] I chose the S25 Ultra is more reliable for all the stuff I want to do. I like to surf social media, I like to post on social media, I like to do words and excel. I chose S25 Ultra it handles all my needs. I like Samsung S series phones. I would never buy anything else. I have been a Samsung S series customer for many years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung
on September 28, 2026
Posted by: Android76
[This review was collected as part of a promotion.] I have been buying Samsung for as long as I can remember this is the best of the phones cant wait to get the 26 Ultra!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love galaxy phones
on September 28, 2026
Posted by: Tonkatruck
[This review was collected as part of a promotion.] I chose galaxy phones over all others, they have amazing features, the cameras can zoom in extremely far and very well, signal is picked up every where. Streaming movies, shows, games anything is very clear and nothing drops or freezes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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