Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,727 Reviews)
Rating breakdown 28,727 reviews
5 Stars
24,664
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Phone Reliable.....
on August 22, 2026
Posted by: Daddio72
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra after comparing several flagship phones, and I'm glad I did. The camera system is outstanding — photos come out sharp and vibrant even in low light, and the zoom capabilities are genuinely impressive for everyday use. The display is bright, smooth, and perfect for streaming or gaming.
Battery life easily gets me through a full day, even with heavy use, and the S Pen adds a level of functionality I didn't realize I'd rely on so much for quick notes and sketches. Performance is fast and fluid — no lag, even with multiple apps running.
Build quality feels premium, and the overall design is sleek without being bulky. Highly recommend if you want a phone that handles photography, productivity, and everyday tasks all in one.
Battery life easily gets me through a full day, even with heavy use, and the S Pen adds a level of functionality I didn't realize I'd rely on so much for quick notes and sketches. Performance is fast and fluid — no lag, even with multiple apps running.
Build quality feels premium, and the overall design is sleek without being bulky. Highly recommend if you want a phone that handles photography, productivity, and everyday tasks all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on August 22, 2026
Posted by: debrrose
[This review was collected as part of a promotion.] I previously had a Galaxy Note 9, and I chose to wait a few years before upgrading to a Galaxy S25 Ultra. I also got a Galaxy Watch Ultra with the phone. I have been fairly happy with the phone's features, with the exception that the external SD card was removed as a feature, also, the SPen no longer works as a camera remote, which is disappointing. Aside from those missing features, the phone works reliably as expected (I have had Galaxy phones since the 1990's when they were Qualcomm). The main user interface is logical and keeps the underlying menu structure consistent between models. I personally do not favor the oneUI shell, so I add Nova Launcher to customize the user interface shell to do exactly what I want. In all, I am pleased that I chose this model.
As for the watch, it occasionally became disconnected from the phone and had to be reset, which was made reasonably simple by having the watch back itself up every night so it could reinstall its data, but in recent months it has not disconnected so perhaps the bug has been fixed. I would prefer if more apps on the phone were also available on the watch, but that is up to individual developers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy for ever!
on August 22, 2026
Posted by: Johanvzq
[This review was collected as part of a promotion.] I've been a Galaxy user since the Galaxy Note. I'm glad this time I chose the Galaxy S25 Ultra as an addition to my galaxy history. I don't for see me ever going a diffrent route, Galaxy for ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung s25 ultra
on August 22, 2026
Posted by: Bigjake
[This review was collected as part of a promotion.] I chose the samsung galaxy s twenty five ultra. Because it meets all my needs plus more. It goes above and beyond any other phone. I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I have owned yet
on August 22, 2026
Posted by: SAMIAM767
[This review was collected as part of a promotion.] Hands down the best phone I’ve owned. I chose the Galaxy S25 Ultra to capture better family moments and use the productivity tools for school and work. This phone has by far exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is ok
on August 22, 2026
Posted by: Squirrel84
[This review was collected as part of a promotion.] Phone is ok wish that the battery would last longer on a full charge besides that it a decent phone.
Value
3
Response from Samsung USBy R&R Team, August 24, 2026
Hi there Squirrel84, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and features of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is the best phone but I really need s26 ultra
on August 22, 2026
Posted by: Minipekka
[This review was collected as part of a promotion.] My s25 ultra is a good phone it is good price and good a everything i have hit it hard a lot off times and it doesn't brake so it is a good phone, but s26 ultra es way better I hope I can bay it soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose samsung products
on August 21, 2026
Posted by: Onlysamsungforme
[This review was collected as part of a promotion.] I chose samsung over any other product. The cameras are excellent and easy to use. I use my Samsung phone for everything listen to music, school work, playing games and watching movies. It makes my life so much easier having a a calendar on hand 24/7 and being able to stay in contact with my family is priceless.
Value
5
Written by a customer while visiting Samsung US