Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,292 Reviews)
Open Ratings Snapshot
Rating breakdown 30,292 reviews
5 Stars
25,931
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Why mess with S Pen?
on September 28, 2026
Posted by: Scapularbore
[This review was collected as part of a promotion.] I am very fortunate to be able to afford a phone such as the Samsung galaxy S25 Ultra I know it's not the S 26 Ultra I wish I had the 26 or 27 series that is coming up I wasn't following Samsung at the time I was happy with My Motorola phone I didn't know what i was missing but now I do with the Samsung galaxy S25 Ultras CPU power that uses so little power because of that it makes. My cell phone into a pocket sized computer.
Thank you for where technology is today makes my life so much more easier than year's past I have space and I don't have any lag it has nice flowing screen graphics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra has heat camera functions
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a faithful Samsung customer all of my adult life. Samsung provides all the function and versatility that I need to manage both home, and business. I chose the S25 Ultra for it's in depth camera functions. I can shoot macro, or shoot for the moon, with nearly DSLR quality. The included stylus makes editing a breeze. I am more than satisfied with my purchase, and will continue to be a Samsung customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung Galaxy S25 Ultra is a production studio
on September 28, 2026
Posted by: TheToonsman
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S25 Ultra because of the specs I saw with its processing capabilities and camera range and quality. I work in TV news as a professional videographer and there are times that my phone camera can out perform my professional Sony XP Pro HD broadcast video camera. Even used footage from my phone on the air. I wouldn't trade it for anything except another Samsung S series upgrade haha.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Have always liked Samsung phones but I chose to stay with Samsung phones because of the ease of use. Great products. Looking forward to my next upgrade with the best features available.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has been easy to use
on September 28, 2026
Posted by: PhonesRImportant
[This review was collected as part of a promotion.] I'm so glad I chose the s26 ultra, it has so many great features that I use every day including the camera, voice search, ease of organization, and the S pen which allows me to sign forms on my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better battery
on September 28, 2026
Posted by: Geokort
[This review was collected as part of a promotion.] I hope to have a better battery because until 12p.m my battery goes less than 50% without do anything just to have the waze...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Features
on September 28, 2026
Posted by: ThaniaB
[This review was collected as part of a promotion.] I chose the S25 Ultra. I love the new AI features. I like how I can just circle whatever it is I want to know more about and AI helps me find it. The S25 Ultra doesn't dissappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent device
on September 28, 2026
Posted by: SunflowerSweattea
[This review was collected as part of a promotion.] When my S21 Ultra had to finally be replaced due to a broken screen after 4 years, I chose to go with the S25 Ultra. While I was unsure about the change, the new device's features, especially in the camera, immediately eased my fears. I feel more protected on this device as well. I'm still learning all of the new features, and still fumbling around discovering them, but I have never felt more at ease with a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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