Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,117 Reviews)
Rating breakdown 24,117 reviews
5 Stars
20,681
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Device I've Ever used
on April 8, 2026
Posted by: StrawBoss72
[This review was collected as part of a promotion.] I've been a long time user of galaxy devices but the s25 ultra hits it home for me. The refresh rate is amazing, sound quality is amazing and the best thing to me is the display.
I watch a lot of Movies and TV shows and I play a lot of games. I love that I can use my Xbox control directly with my phone. You guys knocked it out of the park with the S25 Ultra and I hope to continue upgrading year after year.
I watch a lot of Movies and TV shows and I play a lot of games. I love that I can use my Xbox control directly with my phone. You guys knocked it out of the park with the S25 Ultra and I hope to continue upgrading year after year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My ultra 25
on April 8, 2026
Posted by: Ray12ray
[This review was collected as part of a promotion.] Been using Samsung since the stone age n I have never switched...so easy to use ..great video n picture qualities n dont let me get started on storage ..high speed tech n display features are unmatched n samsung allows third party display as well so there is a wide range of never ending choices. Audio speaker are smooth n great top tier quality ..a phone that can do everything n more like a pc only difference is its size in screen ratio to the pc n with the latest AI development on this phone its beyond smart n the snapdragon chips that powers it, is literally a dragon im telling n the security features on the galaxy is top notched .power by know n u can add extra layer with McAfee security as well ..never had a Samsung that has been hacked bfore ..privacy is top tier n with the new displays theres no competition..im all Samsung, I love my Samsung n there is no going back ...thank u
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One word AWESOME!!!
on April 9, 2026
Posted by: Jaimito31
[This review was collected as part of a promotion.] There are actually some pretty solid reasons why people end up loving Galaxy AI on Samsung devices—beyond just the hype. It comes down to how practical and integrated it feels in everyday use.
First, it’s built right into the phone, especially on models like the Samsung Galaxy S24. That means you don’t have to jump between apps—it works seamlessly while texting, browsing, or taking photos.
One of the biggest highlights is Live Translate. You can literally be on a call with someone speaking another language and get real-time translation. It feels futuristic, but more importantly, it’s useful in real situations.
Then there’s Chat Assist, which helps you rewrite messages in different tones—professional, casual, polite. It’s like having a writing coach built into your keyboard.
Another fan favorite is Circle to Search (powered in collaboration with Google). You just circle anything on your screen—an outfit, a product, a landmark—and instantly get info about it. No typing needed.
For photos, Generative Edit is a big deal. You can remove objects, move people around, or expand images using AI. It’s similar to tools you'd find in advanced editing software, but it’s right on your phone.
Also, Samsung focuses on on-device AI, meaning a lot of features work without sending your data to the cloud. That’s a big plus if you care about privacy and speed.
And overall, people love it because it doesn’t feel like a gimmick—it actually saves time and makes things easier.
First, it’s built right into the phone, especially on models like the Samsung Galaxy S24. That means you don’t have to jump between apps—it works seamlessly while texting, browsing, or taking photos.
One of the biggest highlights is Live Translate. You can literally be on a call with someone speaking another language and get real-time translation. It feels futuristic, but more importantly, it’s useful in real situations.
Then there’s Chat Assist, which helps you rewrite messages in different tones—professional, casual, polite. It’s like having a writing coach built into your keyboard.
Another fan favorite is Circle to Search (powered in collaboration with Google). You just circle anything on your screen—an outfit, a product, a landmark—and instantly get info about it. No typing needed.
For photos, Generative Edit is a big deal. You can remove objects, move people around, or expand images using AI. It’s similar to tools you'd find in advanced editing software, but it’s right on your phone.
Also, Samsung focuses on on-device AI, meaning a lot of features work without sending your data to the cloud. That’s a big plus if you care about privacy and speed.
And overall, people love it because it doesn’t feel like a gimmick—it actually saves time and makes things easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on April 9, 2026
Posted by: YeahBaby
[This review was collected as part of a promotion.] I am still learning all the features, but so far I am obsessed! The Galaxy AI is proving to be pretty useful. I am a true Samsung fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 13, 2026
Posted by: RustyShakleFerdthe3rd
[This review was collected as part of a promotion.] As an 87 baby I have always been a fan of android. I was a huge Note fan. When the pens where taken away and the Notes discontinued i was happy that the s pen feature continued with this model. The samsung galaxy s25 ultra i have 3 one for myself and one for my mother and father. I can honestly speak for them as 1957 and 1962 born they enjoy learning the new to them features in the software that is jist as amazing as this hardware. I am very happy with my product and would love to see other than a privacy tint setting on the galaxy s26 to see what other new ideas arise in the progression of this model.
Very respectfully,
Very respectfully,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the latest and best smartphones out there!
on April 16, 2026
Posted by: Rodriqk
[This review was collected as part of a promotion.] I have always been a fan of Samsung. Their clean, simple, innovative UI and features keep me hooked and go above other brands. I love the freedom they give us to customize our devices and how we can make our phones, our phones.
I switched from my S23+ to the S25 Ultra and it was probably one of my best investments. The durability, connection, size, etc, all is perfect for me. This is including to Galaxy AI. I am so grateful it was added. It makes my life so much easier at work. I use it to get my notes since I work with inventory, music finding, picture editing, and so much more! Once I finish paying off this device, I will upgrade to the S26+ and I can't wait!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and smart features
on April 17, 2026
Posted by: Gamesrubio
[This review was collected as part of a promotion.] I’ve been using my Samsung device every day for work and entertainment, and it has been a great experience. Galaxy AI really stands out, especially when I need help writing messages or organizing my ideas quickly. I use it for streaming, social media, and even light gaming, and everything runs smoothly. The battery lasts all day and the display looks amazing. Overall, it fits perfectly into my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on April 18, 2026
Posted by: Doglover
[This review was collected as part of a promotion.] This phone is so wonderful. I use it for everything. I use it to stream all my shows and movies. I play games all the time. I use it to mirror on my TV. I use it to listen to music and to listen to my music in the car. I've been trying galaxy AI and that's also great so far. I've never been so happy with a phone. I love the pen and use it all the time. I use it playing games. I make my grocery lists. I love all the different things you can do, all the choices you have. I've had this phone now for almost a year and I am still finding out new things about this phone. Thank you Samsung for such an amazing product!
Value
5
Written by a customer while visiting Samsung US